Senior Product Manager - Merchant Services

F.N.B. Corporation • Pittsburgh, PA

3d • Onsite

About The Position

This position is primarily responsible for setting strategies and goals for assigned road map product(s) (TM, Merchant or Commercial Card) critical to revenue and customer acquisition goals. Monitors product performance and revises strategy/execution as necessary. Coordinates activities of Marketing, Info Tech, Bank Ops, vendors and Sales personnel to ensure high quality product delivery. Works with assigned Product Manager(s) to coach their activities and provide effective training opportunities. Directly supports Director of Treasury Management Product as assigned.

Requirements

• BA or BS
• 7 years of job-related experience
• Experience in general banking.
• Knowledge of commercial banking and Treasury Management, Merchant Services or Commercial Card.
• Experience in vendor management.

Responsibilities

• Develops, implements and manages assigned product(s) to ensure profitability, marketability and highest quality. Sets strategies and goals for assigned product(s). Assists with prioritization of projects/resources. Owns the Project Approval process for any acquisition/build of new products/functionality.
• Coaches assigned Product Manager(s) to ensure best practices and share experience. Identifies training opportunities internal and external to support professional development. Identifies training needs for Sales officers and Relationship Managers to better qualify prospects for assigned product(s)/solutions.
• Evaluates existing products to ensure competitiveness, identifies new product opportunities and recommends enhancements.
• Monitors and evaluates product profitability and recommends actions for improvement as necessary.
• Supports sales staff in sale of assigned product(s). Works with Sales team on developing solutions for more complex client situations. Works with clients directly as assigned. Supports Director of Treasury Management Product as assigned.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• Compliance with regulatory laws and company procedures is a required component of all position descriptions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior