Senior Product Manager, Internal Tools
About The Position
Sunday is developing personal robots to reclaim the hours lost to repetitive tasks, with an ambitious goal to make generalized robots broadly accessible. The company has spent the last 18 months building a talented team, securing capital, and validating its technology. They are now seeking passionate individuals to join them in the next phase of growth. This role is for a product manager dedicated to internal tools, focusing on high-impact workflows that require coordination across multiple teams and users. The individual will own what is built and why for various internal teams including robot operators, data collection teams, technicians, machine learning engineers, product managers, customer support, quality assurance testers, and technical program managers.
Requirements
- 4+ years in product management, ideally on internal platforms, operations tools, or workflow software for businesses.
- Seniority to independently set priorities and decide which tools and workflows to focus on.
- Experience with hardware, robotics, fleets of connected devices, or machine learning data workflows such as labeling, quality review, and model evaluation.
- Strong discovery skills with non-technical users.
- Strong technical grounding to work through tradeoffs with engineers on robot health and performance data, cloud services, data storage and access controls, and to make informed decisions about combining or separating tools.
- Experience designing both AI-assisted workflows and workflows performed by people, with judgment about when to use AI agents and when to keep people in control.
- Comfort with ambiguity at an early-stage company.
Nice To Haves
- Experience with robot fleet management, remote robot operation, or test labs that connect real hardware to software-driven tests.
Responsibilities
- Own the internal tools roadmap, turning scattered, reactive requests into a coherent strategy that keeps maintenance costs down.
- Decide where tools should be combined and where different workflows or security requirements mean they should remain separate.
- Prioritize tools for robot testing, robot operation and fleet management based on business impact and cross-team coordination needs.
- Define requirements for dedicated robot testing spaces, coordinating robots, people, and space bookings, and supporting safety scanners, camera recording and live streaming.
- Build a path toward tests that can run without a person present.
- Shape robot operation tools for distinct users, including teams collecting data and evaluating robot performance, and testing, engineering, and product teams running specific software versions or robot behaviors.
- Work with data operations and machine learning teams to scale data labeling and quality review tools as data volume grows.
- Learn directly from internal users by shadowing technicians, robot operators, and data reviewers, and translating their workflows into clear requirements.
- Set priorities with software engineering, data operations, and other leads, and clearly communicate decisions.
- Help decide where AI agents that take actions on a user's behalf add value and where people should perform or control the work.
- Define and track success metrics for each tool, such as adoption, time to resolve operational issues, and the amount of data reviewers can assess accurately.
- Potentially extend the scope to operations supporting robots in customers' homes, such as customer support, remote robot operation, and tools for viewing diagnostic logs, aligning scope with the consumer product roadmap.
Benefits
- We encourage you to apply, even if you don’t meet every single requirement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
