Senior Product Manager, Intelligent Sales Platform

Vanguard•Malvern, PA

13d•Hybrid

About The Position

Vanguard's Financial Advisor Services (FAS) division is building an AI-powered platform that guides seller decisions, automates routine work, and surfaces the right insight at the right moment. This is a 0→1 build with executive sponsorship in a regulated financial services environment where compliance, auditability, and explainability are built into the product. The role involves owning the product end-to-end, from discovery through scaled rollout, building capabilities that directly impact how sales crew serve clients.

Requirements

7+ years of product management experience, with depth in 0→1 builds through scaled adoption.
Direct experience shipping AI/ML-powered products — LLMs, ML models, and generative features in production.
Experience building agentic AI products.
Strong problem discovery practice.
Rigorous product analytics skills.
Excellent product execution — you prototype, define evals, and drive cross-functional delivery to production.
Experience with enterprise or B2B products.

Nice To Haves

Background in sales technology or CRM platforms.
Experience in regulated financial services
Familiarity with mobile-first product design for field-based users.

Responsibilities

Lead continuous discovery with sales users and leaders across multiple roles and channels.
Define what to build, for whom, and in what order.
Own the product roadmap from MVP through scaled adoption.
Drive phased delivery from pilot through broad rollout.
Make scope and sequencing trade-offs under real constraints.
Drive product adoption where usage is earned, not mandated.
Define how AI agents behave within the product and what governs that behavior.
Partner with data scientists and engineers on models, recommendations, and generative features.
Own how we measure success and make scale/no-scale decisions.
Establish baselines and run rigorous pilots.
Partner with Engineering, Data Science, UX, Sales Leadership, and Compliance to ship with quality.
Drive build/buy/partner decisions.