Senior Product Manager, Identity & Entitlements

Hinge HealthSan Francisco, CA
7d

About The Position

You’ll lead the strategy and roadmap for Hinge Health’s accounts platform — the systems that manages identity, accounts, and permissions for members, clinicians, clients, and internal teams. You’ll work with engineering, data, security, and operations to deliver simple, reliable, and secure access experiences across web, mobile, and API surfaces.

Requirements

  • 6+ years of product management experience, spanning platform systems and user experience.
  • Proficiency in SQL and skilled at using data to drive decisions - funnel analysis to experimentation.
  • Excellent communicator who collaborates effectively across engineering, security, operations, and business teams.

Nice To Haves

  • Technical background and experience with system design.
  • Strong understanding of identity and access management concepts.
  • Experience in healthcare, finance, or other regulated technology industries.

Responsibilities

  • Improve how users sign up, sign in, and manage their accounts.
  • Simplify and standardize account data models to support healthcare and benefits use cases.
  • Build end-to-end account experiences and internal tools that enable self-service and scale.
  • Define clear goals for performance and reliability, and partner across teams to achieve them.
  • Track adoption and usage, define key metrics, and run experiments that improve conversion and retention.
  • Design workflows and agents that automate account and benefit processes.
  • Partner with growth and marketing teams to optimize acquisition, activation, and retention.

Benefits

  • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
  • Modern life stipends: Manage your own learning and development
  • Grow with us through discounted company stock through our ESPP with easy payroll deductions.
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