Senior Product Manager, Identity & Authentication

College Board•New York, NY

2d•$120,000 - $190,000•Remote

About The Position

As Senior Product Manager, Identity & Authentication, you'll own the direction of our identity and authentication product domain: the consumer IdP, federated sign-in (SSO), and the end-to-end account creation and sign-in experience. You'll define how students, parents, teachers, and school and district staff establish identity and securely sign in across our ecosystem, the front door to a platform that delivers high-stakes assessments to millions of students each year, and you'll own the quality of the identity context we expose to the rest of the platform. This is a senior individual contributor role for a product leader who is fluent in platform technology, not a delivery manager who also writes strategy. You'll set the vision and roadmap, ground it in user research and data, and work shoulder-to-shoulder with an engineering team and their manager to make it real. You're as comfortable defining a multi-quarter bet as you are working through an account-recovery edge case. You lead through direction and technical judgment, not by managing people, partnering closely with other product leaders and architecture teams so your identity domain holds up as College Board's digital assessment platform continues to scale.

Requirements

8+ years of product management or related experience, with a track record leading products in SaaS enterprise platforms.
A track record of owning product strategy and roadmap for a complex, technical product area, translating research and data into prioritized roadmaps and clear success metrics.
You measure yourself on outcomes, not output.
Direct experience with backend, platform, or infrastructure products, where reliability, APIs, or data mattered as much as the user-facing experience, with enough technical fluency to weigh architectural tradeoffs and set direction. You don't need to build it, but you need to understand it well enough to lead it.
Interest and curiosity about how identity and trust shape user experience, either directly through previous identity work or adjacent areas like access management, account systems, or partner integrations.
Demonstrated use of continuous discovery: user research, hypothesis-driven experimentation, and iterative validation to shape strategy and drive outcomes.
Exceptional written and verbal communication, including the ability to translate technical tradeoffs for senior non-technical audiences.
Strong collaboration and influence across product, engineering, security, and leadership, without relying on formal authority.
A passion for expanding educational and career opportunities and mission-driven work
Authorization to work in the United States for any employer
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.

Nice To Haves

Direct experience with identity and authentication protocols (OAuth, OIDC, SAML, federated SSO) and standards.
Experience in education, whether as a classroom teacher or administrator or in educational technology.
Familiarity with AI-enabled tools, automation, or data workflows.

Responsibilities

Own Identity & Authentication end to end, the user-facing experiences and the engine behind them.
The account lifecycle: account creation for consumer and professional accounts, and the full sign-up, sign-in, and recovery experience. You're accountable for how successfully users actually get in.
The identity engine: the credentials, MFA, and authentication platform behind sign-in, and the tradeoffs among reliability, security, and usability.
Federated sign-in and SSO: the SSO experience for institutional users, and the integrations connecting partners, customer service, and external contractors.
Trusted identity context: the identity signal the rest of the platform depends on to know who the user is.
Outcomes and measurement: KPIs that tie this domain to real user outcomes, and the work of tracking them and driving improvement.
Own the vision and roadmap for Identity & Authentication, grounded in user research, data, and a clear point of view on the problems worth solving.
Define the KPIs that connect this domain to user outcomes and use them to decide what to build and what to stop doing.
Make the hard tradeoffs across reliability, security, and usability, and align engineering, security, and leadership behind the direction.
Make the case for identity investments that depend on other teams and get the work onto their roadmaps without owning their teams.
Work shoulder-to-shoulder with your engineering team to turn strategy into shipped capability, refining requirements and making the judgment calls that keep delivery aligned to intent.
Go deep where it matters, from SSO flows to account recovery to the identity context other systems rely on.
Run discovery and validation continuously, testing assumptions with users and data before committing engineering investment.
Keep platform performance and reliability visible in your prioritization, partnering with your Engineering Manager who owns the operational metrics.
Give clear, outcome-focused updates that connect identity investments to measurable impact.
Translate technical tradeoffs for senior non-technical stakeholders so decisions get made with shared understanding.
Engage directly with the people who depend on these systems, from students and parents to educators and institutions.