Senior Product Manager, Identity & Authentication Platform BU

Diligent Corporation•Vancouver, BC

6d•CA$131,000 - CA$164,000•Hybrid

About The Position

This role is for a Senior Product Manager focused on the Identity and Authentication Platform. The ideal candidate will have a deep understanding of identity infrastructure, including SAML flows, PKCE token lifetimes, and SSO bypass lists. You will own the authentication platform trusted by thousands of enterprise customers and collaborate closely with engineers on its development. This is not a surface-level roadmap ownership role; it requires a deep dive into system design, security architecture, and developer experience.

Requirements

Hands-on knowledge of SAML 2.0, OIDC, OAuth 2.0, PKCE, JWT, MFA/TOTP, and SSO federation; experience making production decisions with these technologies.
Experience owning IAM products, developer-facing identity platforms, or authentication infrastructure in a SaaS environment.
3 - 7 years of product management experience on technically complex platform or infrastructure products.
Comfort with access control concepts: RBAC, ABAC, scopes, entitlements, and user provisioning and deprovisioning flows.
Experience in a platform or shared services context where customers are internal engineering teams.
Familiarity with enterprise IdP ecosystems such as Okta, Azure AD, Ping Identity, or Google Workspace.
An active AI-native work style; already using AI tools to investigate systems, prototype integrations, and close the feedback loop with engineering faster.

Nice To Haves

Exposure to GovCloud or regulated multi-region authentication environments.
Experience conducting technical teardowns of identity platforms (Auth0, Azure Entra ID, Ping Identity) to inform product strategy.
Familiarity with verifiable credentials, FIDO2/passkeys, or emerging zero-trust IAM patterns.

Responsibilities

Own the product strategy and roadmap for core authentication flows: SAML 2.0, OIDC/OAuth 2.0 with PKCE, MFA enforcement, token lifecycle management, and multi-IdP federation.
Make product decisions at the intersection of system design, security architecture, and developer experience, working directly with senior engineers on protocol choices and infrastructure trade-offs.
Drive adoption of platform identity capabilities across internal engineering teams through influence, moving products toward modern API patterns and away from legacy integration surfaces.
Use AI coding tools (Claude Code, Cursor, or similar) to prototype ideas and validate concepts before pitching them.
Track the IAM standards landscape, including passkeys, FIDO2, SCIM, zero-trust, and verifiable credentials, and use that knowledge to sharpen product direction.
Translate complex authentication concepts (JWT structures, SAML assertions, PKCE handshakes) into clear specs, user stories, and prioritized backlogs for audiences from engineers to executives.