Senior Product Manager I – Enterprise Systems Data
About The Position
Smartsheet is seeking a Senior Product Manager I – Enterprise Systems Data to own the strategy and evolution of how Corporate Systems data is structured, governed, and consumed. This role involves defining system-of-record strategies, improving data quality and observability, and enabling consistent, trusted data flows across platforms like Salesforce, NetSuite, Workday, product systems, and the data lake. The Product Manager will collaborate with Engineering, Business Systems, Data Engineering, and Analytics to ensure data is accurate, consistent, and usable across the enterprise. The position is responsible for driving clarity in data ownership, reducing fragmentation, and enabling scalable reporting, analytics, and AI use cases. The role reports to the Director of Corporate Systems Product Management and collaborates with Engineering and business stakeholders across the company.
Requirements
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field — or equivalent practical experience. Advanced degree is a plus but not required
- 7+ years of experience in Product Management, Business Systems, Data Platforms, or similar roles
- Strong experience working with enterprise systems and their data models (e.g., Salesforce, NetSuite, Workday, product platforms)
- Familiarity with data platforms such as Snowflake, Databricks, or similar data lakes/warehouses
- Experience working with data pipelines, ETL/ELT processes, and system integrations
- Strong understanding of data governance, data quality, and data modeling concepts
- Experience driving cross-functional alignment on ambiguous topics such as source-of-truth, data ownership, and system boundaries
- Ability to translate complex data challenges into clear product direction and prioritization decisions
- Strong analytical and both verbal and written communication skills with the ability to influence without authority
- Legally eligible to work in the U.S. on an ongoing basis
Nice To Haves
- Experience with data cataloging, lineage, or observability tools is a strong plus
- Experience supporting analytics, reporting, or AI-driven use cases is a strong plus
Responsibilities
- Own the product vision, roadmap, and prioritization for data platforms and governance across Corporate Systems
- Define and drive the strategy for system-of-record and source-of-truth across enterprise platforms (e.g., Salesforce vs NetSuite vs product systems)
- Partner with Engineering, Data Engineering, and Analytics teams to improve data quality, consistency, and availability across systems
- Lead initiatives to standardize data definitions, models, and contracts across Finance, Sales, and People domains
- Identify and reduce fragmentation caused by duplicate pipelines, shadow reporting, and inconsistent data sources
- Drive adoption of data cataloging and governance tooling (e.g., Atlan) to improve visibility, lineage, and ownership
- Partner with teams to implement data observability solutions (e.g., Monte Carlo) to proactively detect and resolve data issues
- Define and enforce data contracts between upstream systems (product, billing, CRM) and downstream consumers (Snowflake, BI tools, AI systems)
- Improve reliability and timeliness of data pipelines supporting critical processes such as bookings, ARR reporting, and financial reconciliation
- Partner with business stakeholders (Finance, RevOps, BI) to translate reporting challenges into systemic data improvements rather than manual workarounds
- Establish metrics to track data quality, pipeline reliability, and adoption of governed data sources
- Communicate tradeoffs and roadmap decisions across technical and business stakeholders
- Support governance, lifecycle planning, and change management for data-related system changes
Benefits
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
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What This Job Offers
Job Type
Full-time
Career Level
Senior
