Senior Product Manager, EOR Solutions
About The Position
Upwork Inc. is seeking a Senior Product Manager to lead product strategy and execution across Upwork’s hiring and workforce solutions, including Employer of Record (EOR) and global “manage & pay” capabilities. This is a full product ownership role where you will make strategic decisions about what to build, integrate, and white-label, focusing on shipping polished, intuitive experiences. The goal is to help SMB customers hire, manage, and pay global talent without needing multiple vendors or in-house teams. Upwork Inc.’s family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.
Requirements
- Full product ownership experience – you've owned a roadmap, set strategy, and shipped product end-to-end.
- Proven ability to integrate third-party APIs, white-label platforms, or vendor-powered surfaces and make them feel like a native, first-party product.
- Ability to take operationally complex or compliance-heavy requirements and turn them into simple, high-quality user experiences.
- Comfortable in ambiguous, 0-to-1 environments - you don't wait to be told what to do
- Experience working cross-functionally with legal, finance, operations, and engineering
Nice To Haves
- Experience in payroll, EOR, HR tech, or adjacent compliance-heavy domains is a strong plus
Responsibilities
- Own the product strategy and roadmap for workforce solutions, including EOR, payroll, and manage & pay
- Make and execute on build vs. buy vs. partner decisions — integrating third-party providers and white-labeled infrastructure where it accelerates speed to market
- Define and ship end-to-end product experiences across the full workforce lifecycle: hiring, onboarding, compliance, payments, and workforce management
- Translate complex operational and compliance requirements into clean, intuitive experiences for SMB customers
- Partner closely with legal, operations, finance, partnerships, and engineering to deliver compliant, scalable solutions
- Use data and customer insights to drive roadmap prioritization and continuous improvement
- Operate with an owner's mindset: set direction, move fast, and hold yourself accountable to business outcomes
Benefits
- Competitive benefits offered by our partner
- Eligibility to participate in our long term equity incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
