Senior Product Manager: Donor Intelligence

Virtuous•Madison, MS

About The Position

Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do. The ideal candidate for Virtuous embodies our values by: Asking questions with a spirit of curiosity Giving feedback freely with candor & grace, welcoming it in return Displaying a passion for philanthropy and technology Serving with joy. Everyone is willing to make the coffee! Celebrating the wins & milestones of others Assuming good intent & demonstrating trust in others Pursuing relationships with people different from themselves & creates space to be human Find our core values & more here. Position Summary Momentum and Insights are where our AI strategy meets the person actually doing the fundraising. Momentum helps gift officers spend their time on relationships instead of data entry. Insights brings wealth and demographic signals along with prospect research into the work. Together they are becoming the system of intelligence for fundraising teams, and the bundle is one of the most important revenue bets we have. This role owns that surface. You own the strategy, the roadmap, and the outcomes, working alongside the GM who owns the commercial side. You are the single product owner for both products.

Requirements

5+ years of product management in B2B SaaS, with real ownership of a surface and its business outcomes
Experience with AI or ML powered products. You do not need to train a model, but you need to know what is actually possible and shape the product accordingly
Fluency with AI tooling as part of how you work, including hands on prototyping
Strong product marketing instincts. You think about positioning and enablement while you are still building
Evidence of customer centered practice: discovery interviews, jobs to be done, opportunity mapping, or equivalent
Excellent written and verbal communication. You can talk to an engineer, an executive, and a customer without changing what is true
Comfort with ambiguity, and the resourcefulness to build structure where none exists

Nice To Haves

fundraising technology, nonprofit CRM, or the nonprofit sector.
Design thinking or the ability to put a real prototype in front of someone.

Responsibilities

Strategy and roadmap. You own where Momentum and Insights go and why. You bring evidence to the betting table. You size opportunities, make the tradeoffs, and you can defend the sequence to anyone in the company.
Generative discovery. You are in front of customers continuously. Interviews, ride-alongs, watching users work. Your job is to find what should exist, not just what is broken. Structured customer signal comes to you from Product Operations, and you decide what it means and what we do about it.
Shipping. You work daily with your squad. Lightweight specs, working prototypes over long documents, feature flags, progressive rollout. You are accountable for value shipped.
The bundle and the integrations. Insights data inside Momentum, full CRM integration, and the cross-product dependencies that come with both. You represent those dependencies in planning and you chase them down when they stall.
Why it matters. You do not own the full marketing function, but you own making sure what you ship lands for internal teams and for customers. Positioning, feature to pain mapping, demos, narratives for sales and CX. You partner with PMM on the broader market story and enablement.
Metrics. Adoption, engagement, retention, revenue impact, and customer outcomes.

Benefits

Market competitive pay leveraging Carta data
Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
Unlimited PTO
Supportive time off including paid volunteer days and company holidays
Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
Community and host exciting company outings and events.

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