Senior Product Manager, Creator Safety Experience

Roblox • San Mateo, CA

2d • Hybrid

About The Position

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
As Senior Product Manager, Creator Safety Experience, you will own how creators experience safety on Roblox end-to-end. That means the products, tools, interfaces and systems that help creators understand our policies, respond to enforcement actions, remediate issues and get back to building. You will shape a product vision for a domain that sits at the intersection of platform safety, creator empowerment and policy and you will drive it to outcomes across a highly cross-functional organization.
This role is for someone who is relentlessly creator-obsessed, operates with urgency, understands Safety from the perspective of creators, users and parents and has the judgment to navigate ambiguity without waiting for permission. You will work closely with product and engineering teams across Safety and Creator, as well as Policy, Legal, Developer Relations and Operations. You will often be the person connecting dots across organizations and driving alignment where it doesn't yet exist.

Requirements

• 5+ years of product management experience, ideally in consumer, creator, developer platforms and/or Trust & Safety.
• Deep customer obsession and empathy for their needs and pain. You have experience talking directly to your customers and building robust feedback loops.
• Ability to write compelling, logical narratives for various audiences. Your written and verbal communications make the ‘why’ obvious to all stakeholders. You have a strong dislike for fluff.
• Sound judgment to pair qualitative creator feedback with quantitative signals. You know what to measure, how to instrument and how to use data to disconfirm your own assumptions.
• Proven ability to drive alignment and outcomes across matrixed organizations. You have partnered with Engineering, Operations, Policy, Legal, Marketing and cross-functional stakeholders to ship complex, company-wide initiatives.
• High degree of comfort working with APIs, SDKs or other similar developer-facing tooling. You can build products that sophisticated developers actually want to use.
• A strong bias for action. You define the next smallest shippable thing, drive it to done and repeat. You do not mistake planning for progress.

Nice To Haves

• Familiarity with Trust & Safety domain, appeals systems, policy enforcement transparency or creator/developer-facing safety tooling.

Responsibilities

• Own the end-to-end product experience for creator safety spanning transparency, enforcement communication, appeals, remediation and reform.
• Define and relentlessly refine a product vision for how creators understand and interact with Roblox's safety systems.
• Turn ambiguous, high-stakes problems into tangible, shippable solutions. You don't wait for perfect information.
• Build tools that give creators real agency to monitor their experiences, manage harmful behavior and understand exactly where they stand with the platform.
• Improve how moderation actions, policy enforcement decisions and restrictions are communicated to creators. You drive clarity and transparency as core safety product outcomes.
• Own creator-facing tooling for rights management and IP enforcement.
• Enable creators to remediate issues and return to productive building as quickly as possible.
• Advocate for creators internally. Identify systemic friction, prioritize relentlessly and drive alignment across Safety, Creator, Policy, Operations, Developer Relations, Legal etc.
• Ensure creator-facing safety experiences remain compliant with Roblox's Community Standards and applicable regional requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed