Senior Product Manager, Clinical Efficiency

Spring Health•San Francisco, CA

14d•$172,400 - $215,500•Hybrid

About The Position

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Product, Care Delivery, you will take on a high-impact role in building and delivering clinical products that power Spring Health’s provider network. Your work will directly improve the provider experience—enhancing efficiency, reducing administrative burden, and enabling clinicians to practice at the top of their license. Ultimately, you’ll help providers focus on what matters most: delivering the high-quality, outcome-driven care that defines Spring Health. Please note that this is a hybrid role based in San Francisco , with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.

Requirements

We’re looking for an experienced product manager with demonstrated talent for creativity and execution.
Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
5+ years of product management experience with a solid track record of delivering successful products within or adjacent to the healthcare industry.
Experience building clinical tools or EHR systems, with a deep understanding of provider workflows, documentation processes, and the realities of clinical practice.
Empathy for providers and clinical teams—you understand their daily realities, can speak their language, and translate their needs into intuitive, efficient product experiences.
Broad healthcare knowledge, ideally spanning beyond mental health.
Comfort with a high-growth, dynamic environment, and an ability to balance agility with consistency as business priorities, user needs, and our competitive environment evolves
An ability to navigate ambiguity, with a bias towards rapid execution over process
A self starter who thrives when given autonomy, with aptitude and desire to build effective internal and external relationships
Strong technical knowledge and foundation in AI/ML and SaaS capabilities

Nice To Haves

Experience working with healthcare infrastructure, in AI/ML, and having worked in an early-stage startup environment is a big plus.

Responsibilities

Empower providers with intuitive, intelligent tools that help them practice more efficiently and focus on delivering high-quality care.
Leverage automation and AI-assisted workflows to streamline documentation, communication, and task management, improving overall provider efficiency
Deliver a delightful provider experience by designing and improving tools that make it effortless for caregivers to do their best work.
Drive workflow innovation by deeply understanding provider pain points and building scalable solutions that help clinicians practice efficiently and confidently.
Gather, synthesize, and apply provider feedback to deliver features that elevate provider satisfaction and support market differentiation.
Partner with data science to measure and analyze the impact of your initiatives, using insights to continuously refine and improve product effectiveness.
Work closely with the broader Product organization to set strategy within your team’s scope, serving as the subject matter expert and helping guide organizational decisions.
“Roll up your sleeves” and drive results as an independent, self-driven product manager with stage-appropriate product management rigor and attention to detail.
Stay informed on industry trends, competitor products, and emerging technologies, proactively sharing insights to shape and evolve product strategy.

Benefits

Health, Dental, Vision benefits start on your first day at Spring.
You and your dependents also receive access to One Medical accounts
HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.