Manager, Product Program Efficiency, Group Technology & Ops

UOB•Phoenix, AZ

About The Position

The Manager will be responsible for overseeing the governance and operational coordination of Product Programme (PP) processes across subsidiaries and overseas branches. This role also includes developing desktop automation solutions to streamline manual processes and managing various operational tasks. The ideal candidate will ensure compliance, consistency, and efficiency in the implementation of new products and trading strategies, while maintaining robust operational controls and stakeholder alignment. Strong VBA skills are essential for automating tasks in Excel, Word, and Access.

Requirements

Bachelor’s degree in Finance, Business, or a related discipline.
3–5 years of experience in financial operations, product governance, or risk and control functions.
Proven experience with VBA programming (Excel, Word, Access).
Strong project management and coordination skills.
Excellent stakeholder engagement and communication abilities.
Detail-oriented with a proactive approach to governance and control.
Ability to manage multiple priorities and meet tight deadlines.
Strong work ethic, positive attitude, and eagerness to learn.
Capable of working independently and collaboratively in a team environment.
Develop
Engage
English
Execute
Strategise
University-Bachelor - Banking & Finance

Nice To Haves

Familiarity with SAP, SharePoint, and regulatory reporting systems is advantageous.
Knowledge of Python is a plus but not essential.
Previous experience in market operations or a related field is preferred.

Responsibilities

Product Programme Governance & Coordination Manage the end-to-end PP governance process in alignment with Group policies.
Coordinate monthly PP reviews and ensure timely feedback and submissions from all locations.
Liaise with internal teams across regions to assess material changes and escalate to Group when necessary.
Ensure operational readiness for new products, including SOP updates, GL account setup, and regulatory reporting.
Monitor documentation and ensure timely finalization and approval of PP.
Operational Oversight & Reporting Coordinate with internal teams to gather and submit transaction volume data for reporting.
Collaborate with Business, Finance, Compliance, and Legal teams to assess operational impacts.
Automation & Process Improvement Develop and implement desktop automation solutions to enhance operational efficiency.
Create and maintain VBA scripts for automating tasks in Excel, Word, and Access.
Identify workflow improvement opportunities and collaborate with team members to implement solutions.
Maintain documentation of automation tools and processes.