Senior Product Manager – Client Experience & APIs

Corpay • Toronto, ON

3d • CA$176,400 - CA$190,000

About The Position

Corpay is seeking a Senior Product Manager – Client Experience and APIs to act as a key contributor to the strategy, roadmap management, delivery, GTM, adoption monitoring, and maintenance of features across our customer-facing payments and FX platform. This role will work closely with business stakeholders to build a deep understanding of customer challenges, then collaborate with design, engineering, and QA teams to leverage that understanding into scalable, commercially impactful solutions. The Senior Product Manager will serve as the bridge across stakeholders to ensure feature delivery aligns with strategic priorities and measurable business outcomes. This individual will own discovery, prioritization, execution oversight, and post-launch performance measurement and adjustments across multiple product initiatives. You will report directly to Product Lead and collaborate with Engineering, QA, Sales, Operations, Commercial, Customer Success, and Product Design teams.

Requirements

• 5+ years of Product Management experience within B2B Payments, FinTech, Corporate Payments, or related financial technology solutions
• Strong experience managing customer-facing, front-end digital products with a focus on usability, workflow efficiency, and customer experience
• Experience partnering closely with UX/UI designers, commercial stakeholders, and engineering teams to deliver user-centric product solutions
• Proven ability to prioritize competing initiatives based on ROI, customer value, business impact, risk, and engineering effort
• Experience leading Agile product development teams using Scrum methodology
• Strong analytical and quantitative skills with the ability to leverage data and metrics to support decision-making
• Experience conducting product discovery, customer research, journey mapping, and competitive analysis
• Proven ability to launch products and measure success through KPIs, adoption metrics, and operational outcomes
• Excellent verbal and written communication skills with the ability to communicate effectively across all organizational levels
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Nice To Haves

• Familiarity with Jira, Confluence, Figma, analytics tools, and modern product management practices

Responsibilities

• Supporting maintenance of the online platform roadmap, ensuring alignment with company objectives, customer needs, and market opportunities
• Prioritizing initiatives and features based on business value, ROI, customer impact, technical feasibility, and level of effort
• Establishing shared vision and alignment across Product, Engineering, Commercial, and Operations teams
• Translating strategic business goals into actionable product initiatives and delivery plans
• Partnering closely with business and commercial stakeholders to understand customer pain points, operational challenges, and market demands
• Conducting ongoing product discovery through customer interviews, stakeholder workshops, user feedback, analytics, and market research
• Serving as the voice of the customer throughout the product lifecycle
• Building strong relationships across internal and external stakeholders to drive alignment and adoption
• Leading backlog prioritization, sprint planning, refinement, and release planning activities
• Writing and managing epics, user stories, acceptance criteria, and functional requirements
• Driving clarity around scope, priorities, dependencies, risks, and trade-offs
• Ensuring delivered solutions meet business objectives and quality expectations
• Performing competitive analyses and industry research to identify emerging trends, capabilities, and opportunities within the payments ecosystem
• Evaluating market opportunities and develop business cases supporting strategic investments
• Partnering with stakeholders to validate concepts, assess feasibility, and define MVP approaches
• Leading cross-functional product launches in partnership with Operations, Marketing, Digital Growth, Sales, and Customer Success teams
• Defining success metrics, KPIs, and adoption targets for product initiatives
• Monitoring post-launch performance and adoption trends
• Establishing corrective action plans and optimization strategies when business outcomes or adoption targets are not achieved
• Communicating product strategy, priorities, and outcomes effectively to technical and non-technical audiences
• Influencing decision-making across cross-functional teams without direct authority
• Helping foster a culture of accountability, collaboration, and continuous improvement

Benefits

• Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
• Optional company match RRSP program
• Virtual fitness classes offered company-wide
• Time-off including major holidays, vacation, sick, personal, & volunteer time
• Discounted gym membership rate
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed