FLEX Senior Product Manager Building Systems

Marriott International•Bethesda, MD

37d•Hybrid

About The Position

The Senior Product Manager Building Systems is responsible for managing innovative and emerging products within the Hotel Operations Technology and Building Systems Team. This role will collaborate with business partners and engineering/ facilities systems vendors to maintain a well-groomed product backlog of feature enhancements that include refined user stories ready for development and solid timelines. The Senior Product Manager will demonstrate management skills and leadership in a highly matrixed environment and must be comfortable working with multiple stakeholders on numerous competing priorities. The candidate will be moderately technical with a proven record of creative solutioning and problem-solving in addition to developing multi-year technology roadmaps for products.

Requirements

6+ years' experience in information technology application design or development
4-year degree from an accredited university, preferably in a technology or business discipline or equivalent combination of education and experience.
4+ years' experience as a product owner or product manager experience
Ability to explain product vision, business objective, technical feasibility, define requirements
Ability to drive vendor accountability for technical implementation against defined features and requirements
Excellent communicator, both written and spoken
Experience with Agile Development methodology and tools (CSPO or CSM certification a plus)
Experience with project management tools such as JIRA, Confluence, and Power BI
Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
Strong project management skills (PMI certification a plus)
Strong process management, negotiating, influencing, and problem-resolution skills
Strong Vendor Management Skills and experience in managing large SaaS vendors and their deliverables.

Nice To Haves

Familiarity with hospitality industry applications and processes
Prior experience in managing Building Management, Asset Management Applications in Hospitality Industry
Hands on experience using Transcendent, Quore or similar software.
Prior experience managing and working with on-shore and off-shore service providers
Familiarity with Marriott's existing information architecture, application portfolio, and information management methodology
Graduate degree

Responsibilities

Maintain a well-groomed product backlog of features to include refined user stories that are ready for development
Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps
Support the definition of guest service product requirements and development of the product roadmap
Provide clear vision and scope documentation, use cases, workflows, and wire-frames to support development
Coordinate testing, acceptance, and delivery of enhancements between vendor and MI business partners
Coordinate with support teams for defect resolution
Provides technical expertise and support to persons inside and outside of the department
Demonstrates knowledge of job-relevant issues, products, systems, and processes
Demonstrates knowledge of function-specific procedures
Keeps up-to-date technically and applies new knowledge to the job
Knowledge of and understanding of complex algorithms
Proven ability to lead and work with cross-functional teams in support of specific business priorities
Ability to solve problems quickly, think strategically, and drive data-driven decision making
Ability to simultaneously manage multiple projects and aggressive timelines
Strong interpersonal skills and success in cross-functional relationship-building at all levels, ability to drive consensus through influence and fact-based approach
Effective written and oral communication skills with sensitivity to global communication needs
Thrives in a fast-paced, entrepreneurial environment
Demonstrates self-confidence, energy, and enthusiasm in leading and influencing teams
Proficiency in Office software products and digital collaboration tools