Senior Product Manager - Billing

Hertz

1d•$150,000

About The Position

As a Senior Product Manager on Hertz’s Billing team, you will lead the development of products that deliver a seamless, transparent billing experience for our customers. Your work will focus on building trust in the Hertz brand while reducing exposure to bad debt. You will drive the vision for a modern billing platform, leveraging intuitive, self-service digital experiences to eliminate friction, increase clarity, and reduce customer anxiety throughout the journey. This role requires strategic vision and hands-on leadership in defining product roadmaps, collaborating with cross-functional teams, and delivering seamless, customer-centric digital experiences. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, manage technical debt, and integrating various systems to enhance customer experience.

Requirements

Bachelor’s degree in highly quantitative field (Applied Mathematics, Operational Research, Probability and Statistics, etc.) required. Masters’s degree preferred.
5+ years of product management experience required
Experience building or managing dynamic pricing systems, pricing experiments, or monetization features in consumer-facing digital businesses
Demonstrated ability to translate data and insights into pricing decisions and product features
Strong communication skills. You must be able to work with cross-functional partners to gather requirements and explain outcomes
Strong product sense. You must be able to align your work with business objectives and make appropriate tradeoffs
Learning mentality. You must be able to pick up new skills as needed and demonstrate a curiosity about new technologies
Ability to own product strategy, roadmap, and execution for a product of limited to moderate complexity
Experience building or managing dynamic pricing systems, pricing experiments, or monetization features in consumer-facing digital businesses.
Strong analytical and problem-solving skills, with comfort working closely with Data Science and Engineering teams.
Demonstrated ability to translate data and insights into pricing decisions and product features.
Proven track record of delivering measurable revenue, margin, or attach rate improvements.

Responsibilities

Define and prioritize product features that will enable the growth and scale of Hertz's initiatives, which is one of the major priorities of the business.
Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally.
Integrate AI tools and features into the product development process.
Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions.
Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (customers, partners, candidates, etc.)
Ensure that we have a consistent customer focus in our research, planning and decision making
Articulate and systematically test product hypotheses
Navigate complex decision-making using product data and key performance indicators
Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools.
Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools.