Senior Product Manager, AI Clinical Care
About The Position
Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis, with millions needing care at home and over 50 million family caregivers lacking the necessary tools, training, or recognition. Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. The platform assists health plans, providers, and government partners in understanding, verifying, and improving home-based care, thereby expanding access, reducing reliance on higher-cost settings, and ensuring effective public spending. Abby Care partners with leading health plans, providers, and community organizations, is backed by top VCs, and envisions a future where family-led care is a core part of the healthcare system. This role is for a high-ownership, execution-driven Senior Product Manager to build the next generation of clinical and care delivery systems. The individual will own the product experience for RN case managers, caregivers, and clinical operations teams. This is a builder role for someone who thrives in ambiguity and regulated environments, calculates trade-offs, moves with urgency, and drives momentum across engineering, clinical, and operations teams. The role involves partnering closely with clinical leadership to build products that improve care quality, clinical outcomes, and operational efficiency. Key responsibilities include owning complex, clinically critical product areas end-to-end, such as personalized care planning, clinical assessment automation, proactive care adjustments, care team coordination, quality assurance, and clinical decision support. While prior clinical AI product experience is a plus, strong product fundamentals and a desire to dive deep into clinical workflows are prioritized.
Requirements
- 6+ years of professional experience as a Product Manager.
- Strong track record building and shipping AI-powered products, including experience with LLMs, generative AI, or intelligent automation systems.
- Demonstrated history of owning, shipping, and scaling highly impactful products end-to-end across web and mobile.
- Strong ability to distill complex, scattered inputs into clear, well-prioritized roadmaps and requirements.
- Excellent written and verbal communication, including producing clear, structured, and actionable PRDs.
- Experience building complex workflow products or data-heavy systems in healthcare, highly regulated environments, or fast-moving startups.
Nice To Haves
- Proven experience building AI-powered products specifically for clinical care delivery, care plan development, or clinical decision support.
- Direct experience with clinical product development where AI models are used to evaluate care delivery against clinical protocols.
- Understanding of clinical workflows, EMR systems, care management, or healthcare operations.
- Deep experience navigating HIPAA, payer requirements, or other healthcare compliance frameworks.
Responsibilities
- Lead the strategic design, iteration, and execution of AI-powered products focused on care plan personalization, clinical assessment automation, and proactive clinical interventions.
- Take full ownership of complex, clinically critical product areas, from problem discovery and PRDs through delivery, launch, and iteration, being accountable for real-world clinical outcomes and care delivery quality.
- Partner deeply with clinicians, caregivers, and compliance teams to understand current care delivery workflows and translate them into intuitive, reliable, and scalable product experiences.
- Collaborate with providers, payors, regulators, and internal clinical leaders to develop systems where AI models evaluate care delivery against established clinical protocols.
- Act as a senior leader in setting a high standard for product clarity, judgment, and craft, mentoring peers, inspiring cross-functional collaboration, and elevating product decision-making and shipping processes.
Benefits
- Competitive compensation packages
- Comprehensive health coverage (medical, dental, vision options, $0 deductible PPO, company-funded HSA)
- Employer-paid life and disability insurance
- Generous paid time off
- 10 paid company holidays
- HSA contributions
- Optional FSA and commuter benefits
- Full coverage of all 401(k) account fees
- Up to 10 weeks of paid parental leave based on tenure
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
