Senior Product Manager - AI and Analytics

CVS Health•Wellesley, MA

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Join us as we embark on an exciting journey to drive a transformational shift in how CVS Health leverages technology and analytics to become the leader in healthcare in the U.S. As a Senior Product Manager, you will be responsible for leading the development and launch of AI and advanced analytics powered capabilities and applications for internal users. This role requires a strong understanding of product management, data analytics, software applications, and business strategy. The ideal candidate will work effectively with cross-functional teams to bring analytics-focused products to production and scale. Additionally, as a Senior Product Manager, you will support the dissemination of best practices (design thinking, agile methodologies and more) to support A&BC in its product transformation.

Requirements

3+ years’ experience in Product Management or Technical Product Management role
3+ years’ experience running the day-to-day product execution with Data Science and/or Engineering teams on the ground
3+ years’ experience working with SMEs to uncover nuances in ambiguous business problems, operational processes
3+ years’ experience with stakeholder management
3+ years’ demonstrated ability to drive outcomes in complex environment
2+ years’ experience working with Agile methodologies
2+ years’ experience building capabilities that leverage AI, ML or other advanced analytics

Nice To Haves

Strong verbal and written communication skills
Self-starter interested in leveraging new AI tools and technologies to improve productivity and new ways of working
Excellence in prioritization and aligning senior stakeholders on a unified vision
Experience with healthcare operations (e.g., payor, provider), healthcare technology, or other enterprise workflow tools in non-healthcare domains
Experience with user adoption strategies and change management for frontline operations teams
Strong Excel/SQL/analytics/Storytelling capability
Proven track record of managing all aspects of a successful product throughout its lifecycle, especially in taking a product from concept through launch
The ideal candidate should be passionate about making healthcare more efficient and want to be part of a transformational change in the Healthcare industry

Responsibilities

Manage a mix of senior stakeholders to align on priority and goals, balancing interests across various stakeholders
Conduct user research, SME interviews, and cross functional stakeholder alignment to align on business needs and requirement
Develop functional requirements, acceptance criteria, and detailed product specifications to communicate feature requirements to data science, engineering and stakeholder teams
Support engineering and data science teams to implement features by clarifying requirements, facilitating squad ceremonies, and helping technical team members ground on users and business needs
Manage product backlog, facilitate problem solving, scoping, and prioritization
Run day-to-day planning and ceremonies, and champion Agile practices
Clarify and coordinate dependencies with other teams and stakeholders
Define, monitor and analyze user feedback and product performance metrics, identifying opportunities for improvement and optimization
Work with end-users, stakeholders, and leadership to continuously evolve the product roadmap
Demonstrate and support dissemination of best practices for product ways of working and champion change management