Senior Product Manager, Agentic AI
About The Position
Jerry.ai is seeking a Senior Product Manager, Agentic AI to lead the evolution of an AI-powered customer experience. This role sits at the intersection of product, engineering, and applied AI, responsible for building and scaling a sophisticated system that automates inbound sales and service requests. The position involves defining how modern LLM systems, human-in-the-loop feedback, and computer-use agents will redefine the car ownership industry. The ideal candidate will be a technical product manager ready to own the AI platform and customer experience, from roadmap definition to global rollout, and will work with partners at OpenAI to deploy next-generation models.
Requirements
- 4+ years of experience in management consulting or technical product management at a fast-paced startup.
- Proven interest in modern LLM systems and a desire to work in a regulated production environment.
- Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards.
- A track record of taking complex, strategic ideas and turning them into scalable, production-grade products.
- Intrinsically Motivated Technologist: You live and breathe AI. You’re the first to read the release notes when a new model drops and you’ve already built your own custom workflows.
- Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience.
- Optimistic Problem-Solver: You are a "how can we" thinker who seeks constant improvement and thrives on owning high-impact metrics.
- Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses.
Responsibilities
- Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout.
- Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
- Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
- Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
- Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.
Benefits
- health, dental, and vision coverage
- paid time off
- paid parental leave
- 401(K) plan with employer matching
- wellness benefits
- Equity opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
