Senior Product Management Consultant (Charlotte, NC (Hybrid) or Remote)

Brighthouse Financial • Charlotte, NC

18h • Hybrid

About The Position

As a Senior Product Management Consultant, you’ll be responsible for serving as a subject matter expert on annuity products, providing consultation, education, and support to internal and external stakeholders while helping implement product initiatives, manage in-force products, and address complex product-related inquiries and exceptions. The role partners closely with Distribution, Legal, Finance, Compliance, Operations, and senior leadership to support product governance, marketing allowance agreements, policy interpretation, dispute resolution, and advisor/client issue management. Strong annuity industry expertise, analytical skills, and the ability to communicate complex concepts to diverse audiences are essential for success in this position.

Requirements

• Previous annuity and financial services experience (5+ years).
• Strong analytical skills and the ability to articulate complex concepts to diverse audiences both verbally and in writing.
• Strong organizational and time-management skills are essential along with excellent verbal and written communication skills.
• Strong computer skills including the MS Office suite.
• A valid FINRA SIE, Series 6 or 7 license or the ability to obtain the required licenses within a designated timeframe.

Responsibilities

• Work closely with Distribution as a subject matter resource to provide consultation, education, and support on new and in-force annuity products. This includes addressing product-related questions; internal and external consultations on product features; and annuity illustrations support.
• Provide support on initiatives facilitating annuity product implementation efforts, changes to product offerings, and in-force annuity product management.
• Coordinate with BHF Law Group, Finance, Strategic Relationship Management & Operations, and Senior Management on the development, implementation, and ongoing management of annual renewable firm marketing allowance agreements.
• Review and adjudication of annuity product exception requests from clients, advisors, distributors, contract administration, etc. in consultation with BHF business functions.
• Communication of the Brighthouse Financial position on individual cases to senior management, distributors, Strategic Relationship Managers, Sales Desk, Key Partner Program representatives, etc. as appropriate to the case.
• Interpretation and application of operational policy, including Brighthouse Financial Internal Exchange Rules and Large Case Underwriting.
• Work closely with BHF Law Group and Compliance to address advisor / client complaints; facilitate settlement coordination; and resolve disputes that arise under distribution agreements.

Benefits

• Base salary ranging from $85,000 - $95,000 plus competitive performance-based incentives determined by company and individual results.
• Work remotely or in the office.
• A minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
• 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), and financial counseling services.
• Competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family.
• Up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
• Company-paid basic life insurance and short-term disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed