Senior Product Lead, Clinical Insights

CVS Health•New York, MA

13d•$106,605 - $260,590

About The Position

CVS Health is seeking an experienced healthcare technology product leader to join its enterprise clinical intelligence platform, the Clinical Insights Engine (CIE). The CIE transforms fragmented patient data into actionable, evidence-backed insights using clinically validated AI. These insights are delivered directly into internal applications and provider workflows to improve the quality and timeliness of patient care. As a Sr. Product Lead, Clinical Insights supporting Screening & Diagnosis, Quality Measurement, or Care Management use cases across multiple CVS Health businesses, you will serve as the strategic bridge between the CIE’s platform and the business’ operational priorities. You will partner with Platform PMs to maximize the value delivered to the business, ensuring that our technical and business roadmaps are deeply integrated. Your core mandate is to drive the strategic roadmap for your use cases and be accountable for ensuring our solutions drive measurable clinical and business impact. You act as the connective tissue in a matrixed organization, synthesizing complex business needs with platform capabilities to deliver high-impact, scalable solutions.

Requirements

7+ years of professional experience, with a proven track record in product management.
Demonstrated ability to drive complex, multi-year strategic initiatives in a matrixed environment where you influence strategy through outcomes rather than direct authority.
Proven ability to partner effectively in a "two-in-a-box" model, working alongside Platform PMs to balance business outcome urgency with long-term technical integrity and system scalability.
Deep comfort with data analytics. Ability to collaborate with analytics teams to evaluate product impact and communicate complex clinical/technical metrics to non-technical stakeholders.
Exceptional communication skills, with experience working alongside senior business leaders, clinicians, and technical architects.
BS in Engineering, Economics, Mathematics, Business, or a related field.

Nice To Haves

Experience working in healthcare, digital health solutions, or clinical informatics.
Experience thoughtfully integrating AI, machine learning, or large language models into enterprise products.
Deep understanding of healthcare (e.g., HEDIS/STARS quality measurement, Risk Adjustment/Revenue Cycle Management, clinical decision support, clinical interventions, next best actions).
Experience in a B2B2C or provider-facing product role.

Responsibilities

Define the multi-year vision and strategic roadmap for the Clinical Insight Engine’s integration with various CVS Health businesses.
Synthesize high-level clinical and business objectives with platform capabilities to define the product direction.
Work in partnership with Platform PMs to co-develop the roadmap, ensuring business objectives are deeply integrated into the overarching Clinical Insights Engine strategy.
Serve as the strategic interface, facilitating the exchange between clinical business needs and platform technical capabilities to drive a unified, coherent roadmap.
Actively partner with customer business and technology teams to monitor the implementation and adoption of the Clinical Insights Engine.
Ensure that the solutions delivered drive intended clinical and financial outcomes, and iterating based on real-world feedback loops.
Serve as the primary liaison between clinical leadership, business owners, and Clinical Insights Engine platform.
Develop data-driven business cases to justify investment in new features or model enhancements.
Communicate progress, blockers, and value realization to senior leadership.
Define and monitor key performance indicators (KPIs) to measure the success of the Clinical Insights Engine (e.g., provider acceptance rates, diagnostic accuracy, quality gap closure, intervention timeliness, etc.).
Continuously identify and act on opportunities for product improvement through quantitative analysis and user feedback.