Senior Product Designer (UX/UI)

Pilot Thomas LogisticsBoston, MA
Hybrid

About The Position

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. This is an opportunity to redefine the user experience of Windchill, a market-leading PLM solution used by global manufacturing organizations. Our team is working on modernizing the product for a new generation of users, introducing more intuitive workflows, scalable design patterns, and AI-driven experiences that empower users to work more efficiently and make better decisions.

Requirements

  • Bachelor’s degree in HCI/UX, Human Factors, Interaction Design, or related field, or equivalent practical experience.
  • 6+ years of professional product design experience.
  • A portfolio demonstrating end-to-end product design, from discovery through delivery, including complex workflows and shipped outcomes.
  • Strong ability to synthesize user research, product requirements, and technical constraints into clear design solutions
  • Ability to communicate, articulate your design decisions, advocate for the users in prioritization conversations, and consider feedback from product managers, engineers, and other designers.
  • Expertise designing rich interactive applications for web and/or desktop.
  • Adept with tools like Figma (preferred) or Adobe Creative Suite.

Nice To Haves

  • Experience in PLM or other industrial / data-heavy enterprise software

Responsibilities

  • Lead end-to-end complex product experience design projects, defining interaction, behavior, workflows and information architecture for Windchill NextGen UX.
  • Plan and execute structured discovery and usability research, validate design concepts with the users to ensure design decisions are rooted in solving real user problems
  • Influence roadmap prioritization through user insights and design direction
  • Collaborate closely with a global team of product managers, designers, and engineers to deliver valuable, high-quality features that balance product requirements, technical constraints, and user needs and motivations.
  • Leverage and contribute to PTC’s design system to ensure a cohesive experience across the PTC product suite
  • Advocate for high-quality design and help raise the bar through collaboration, critique, and shared standards

Benefits

  • medical, dental and vision insurance
  • paid time off and sick leave
  • tuition reimbursement
  • 401(k) contributions and employer match
  • flexible spending accounts
  • life insurance
  • disability coverage
  • commuter subsidy
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