Senior Product Designer

Baton•San Francisco, CA

1d•Hybrid

About The Position

Baton, Ryder’s in-house product development group, is focused on leveraging emerging technologies to transform transportation and logistics. With $10B in freight under management, their technology impacts the U.S. economy by designing and shipping software that enables Ryder and its 50,000+ customers to intelligently, efficiently, and cost-effectively plan and execute freight. This includes customer-facing software and a data platform for future innovation, with a mission to enable supply chain on autopilot. Acquired by Ryder in 2022, Baton operates with startup agility and Fortune 500 reach. The team is seeking a Senior Product Designer to join their growing design team and contribute to building the next-generation freight technology platform. This role involves creating user experiences that directly influence the daily operations of freight planners, dispatchers, and operations teams across Ryder’s extensive customer network. The ideal candidate is passionate about both UX and UI, eager to tackle complex problems, and skilled at crafting elegant, intuitive experiences for workflows that have not been modernized in decades. Comfort with designing AI-powered, data-dense interfaces, where users must quickly comprehend, trust, and act on algorithmic recommendations, is essential.

Requirements

5+ years of product design experience (or equivalent) and a track record of shipping meaningful work.
Able to speak clearly about your role, decisions, and outcomes.
Experience designing complex, information-dense products (e.g., operational tools, planning workflows, dashboards, or other systems where speed, accuracy, and clarity matter).
Strong cross-functional partnership skills. Comfortable collaborating day-to-day with Product and Engineering to shape scope, make tradeoffs, and deliver iteratively.
A strong sense of ownership and initiative: you proactively spot friction, propose improvements, and follow through without needing heavy oversight.
Systems-level thinking: you can define a coherent end-to-end experience, then break it into incremental releases that a team can build and iterate on.
High craft + technical fluency: you can design elegant, usable interfaces for complex workflows, and you work comfortably within real engineering constraints (states, edge cases, data, performance).
Proficiency in Figma and a practical curiosity about emerging AI tools (LLMs, generative workflows, prototyping/automation) that can improve how you design and how products get built.
A portfolio that shows end-to-end case studies, problem framing, exploration, decisions/tradeoffs, collaboration, and shipped outcomes (not just visuals).

Nice To Haves

You thrive in fast-moving environments with evolving priorities, and you know how to create clarity amid ambiguity.
Experience in B2B SaaS or operational domains (logistics/supply chain a plus), designing for real-world constraints and high-frequency users.
Experience designing for AI-assisted products (recommendations, automation, explainability, trust, and human-in-the-loop workflows).

Responsibilities

Own end-to-end design projects from discovery and research through prototyping, testing, and implementation
Partner with product managers, engineers, and business stakeholders to translate complex logistics problems into intuitive solutions and clearly advocate for the design rationale behind them
Design for AI-driven and data-heavy interfaces where clarity and usability directly affect operational decisions
Maintain and evolve our design system, partnering with engineers to drive adoption and consistent implementation
Partner closely with key stakeholders to translate business objectives and user insights into innovative and feasible design solutions