Senior Product Designer (Fidelity Labs – Fidelity Private Shares)

Fidelity•Merrimack, NH

13d

About The Position

We are seeking a Senior Product Designer to support our product teams during a critical and exciting period of growth for the company. In this role, you will thrive in ambiguous problem spaces, transforming complex financial concepts into straightforward, comfortable experiences for founders, their employees, legal counsel, and other key users. You will own end-to-end success, focusing on measurable impact rather than just beautiful artifacts. You will collaborate closely with product, engineering, and customer success partners to define the path forward where one doesn't yet exist.

Requirements

4 + years of product design experience in a fast-moving environment, preferably within FinTech, HRTech, or HealthTech.
Experience supporting live in-market web or mobile products with iterative updates.
Versatility across the design lifecycle, with the ability to move fluidly from rough sketches and concepts to complex prototypes and detailed UI handoffs.
Proficiency in modern design tools, specifically Figma, Miro, with a strong command of visual and verbal communication.
Hands-on experience with AI – experience incorporating tools such as Figma Make, Co-pilot, Claude or Dovetail into your workflow.
Recent familiarity with user research techniques and feedback loops to ensure solutions are grounded in real user needs.
A polished, compelling portfolio showcasing your ability to design a variety of digital experiences (applications without a portfolio will not be considered).
Bachelor’s degree or higher, or equivalent practical experience.

Responsibilities

Leverage customer insights to form a strong point of view on product direction and design opportunities.
Support research and discovery initiatives to fill knowledge gaps and inform decision-making when data is scarce.
Advocate customer centricity across the organization, transforming cross-functional partners into advocates for the user.
Align design solutions with core business needs, KPIs, and strategic outcomes to ensure measurable impact.
Collaborate closely with product managers to iteratively shape product strategy, balancing innovation with time and scope constraints.
Partner with engineering to deliver feasible implementation specs, review work in progress, and iterate based on technical feedback.
Serve as the design lead on small and medium projects for our Saas fintech platform.
Support design peers on larger platform initiatives.
Drive early design exploration through brainstorming, sketches, user flows, and journey maps.
Deliver final design mocks and detailed specifications to development teams to ensure high-quality execution.
Translate design solutions into clear product requirements that bridge the gap between user needs and technical implementation.
Facilitate insights gather with the assistance of business partners and our head of research.