Senior Product Designer - JaneX

Jane
CA$115,200 - CA$180,000

About The Position

The Design team at Jane exists to help practitioners focus on what they love most - helping their clients - by removing friction and making complex work feel simple. On the JaneX team, that mission shows up in one of the most consequential spaces in our product: the full clinical encounter. We own everything a practitioner does before, during, and after a patient visit - chart entries, templates, treatment plans, supervision, private notes, and AI Scribe. The complete arc of how a practitioner captures and delivers their clinical work. JaneX is an ambitious, diverse team with a real track record of innovation. We brought Jane's first AI feature - AI Scribe - to general market, and we're just getting started. The work you do will directly shape how practitioners document care, how confident they feel doing it, and whether the tools we build make their hardest days a little easier.

Requirements

  • 5+ years of product design experience in a SaaS or similar environment, with a portfolio that demonstrates clarity, craft, and intentional decision-making across complex workflows.
  • Proven experience designing AI-powered experiences that feel trustworthy, transparent, and human-centered - you understand how to make intelligent features feel approachable, not intimidating.
  • Strong systems thinking skills with a track record of designing across interconnected workflows, not just isolated screens or features.
  • Experience leading user research and translating insights into product decisions that drive measurable improvements in outcomes and experience quality.
  • Fluency with modern design tools and a comfort working in iterative, collaborative environments where things move fast and the problems are rarely fully defined.

Nice To Haves

  • If you don't meet every single qualification but are excited about this role, we'd still love to hear from you.

Responsibilities

  • Design documentation experiences that help practitioners stay focused on their patients - reducing friction across chart entries, templates, treatment plans, and AI-assisted workflows so that the clinical encounter feels effortless and human.
  • Advocate for customers by grounding every decision in thoughtful research, clearly representing practitioner needs, and keeping the team focused on solving real problems rather than shipping features.
  • Lead with clarity by aligning stakeholders, communicating the reasoning behind your work, and using strong storytelling to bring cross-functional teams along on the journey from problem to solution.
  • Deliver consistently high-quality design outcomes by iterating on real-world usage, holding a high bar for craft, and building experiences that earn trust and create genuine delight over time.

Benefits

  • Comprehensive benefits package
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