Senior Product Designer

Okta•Toronto, ON

14d•Hybrid

About The Position

We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and security. You will join a team of AI first designers and researchers supported by leadership who work collaboratively to deliver delightful solutions to complex identity problems. As a centralized design team, we have a high degree of autonomy and ownership towards the outcomes we drive for our customers. We also work closely with our Product Management and Engineering counterparts to ensure our solutions are not only user-centric but also technically feasible and aligned with business needs. Together, we collaborate to define problems, explore innovative solutions and deliver seamless experiences that enhance security and usability for our customers.

Requirements

You easily move between big picture thinking and being detail-oriented.
You’re curious and have experience incorporating AI into your design process, including the ability to craft tools, iterate on ideas collaboratively with AI, and document sophisticated prompts for scaled use.
Evaluate AI-generated outputs for technical accuracy, design system adherence, and ease of use to serve as a necessary quality bar before designs move to production
You keep user goals at the heart of your solution and can also balance business objectives and engineering considerations.
You thrive in ambiguous environments and know when to lead versus when to lean on your team members.
You build and share empathy with people in order to deeply understand them and their needs.
You are someone who sees design as a partner with PM and Engineering in shaping strategic and operational product and UX outcomes
You are comfortable owning all stages of design for multiple teams within a given product area.
You are passionate about upholding design UX principles
You showcase story telling skills to communicate your design ideas to a variety of stakeholders.
Your portfolio will show that you've worked on complex and challenging technical projects across all aspects of the design process (generative and evaluative research, discovery, interaction design, information architecture, visual design, etc.)
You share our values, and work in accordance with those values
Bachelor's degree in a related field or relevant work experience as a product designer.
Proficient in Figma, Miro, Balsamiq and/or similar design tools.
5+ years of experience as a Product Designer.

Responsibilities

Drive and execute an ambitious product design strategy for your team ensuring a meaningful impact on both user experience and business outcomes.
Bring a systems-thinking lens to the conversation and connect the dots between user insights and business goals to create experiences that keep millions of customers safe every day.
Drive impact by framing problems and exploring solutions in collaboration with user research, UX writing, product management, engineering, marketing, and data science to deliver best in class experiences. You will have the opportunity to lead through influence.
Design end-to-end flows that involve multiple personas – IT Admin, Security admins, End-user – and consider complex use cases that span the Okta portfolio ensuring that every user of Okta can do their work efficiently while staying secure.
Perfect the details to design scalable and usable design patterns that drive a lasting impact, ensuring they not only meet a high bar for design quality and efficiency but also enhance efficiency and consistency across the product.
Regularly present work, concepts, and new ideas to cross-functional team members, adjacent teams, and senior leadership to drive alignment, showcase design impact and influence key product decisions.
Advocate and encourage thoughtful use of AI for brainstorming and iterating on potential solutions, prototyping, and collaborating with team members