Senior Product Designer

Fiddler AI•Palo Alto, CA

20h•Onsite

About The Position

At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. The rise of Generative AI and Agents has unlocked generalized intelligence but also widened the risk aperture and made it harder to ensure that AI applications are working well. Fiddler enables organizations to get ahead of these issues by helping deploy trustworthy, and transparent AI solutions. Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. AI Engineers, Data Science, and business teams use Fiddler AI to monitor, evaluate, secure, analyze, and improve their AI solutions to drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the "what", “why”, and "how" behind AI outcomes. Fiddler AI is founded by Krishna Gade (engineering leader at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (product leader at Microsoft, Samsung, Paypal and two-time founder). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital. Our team is motivated to help build trust into AI to enable society harness the power of AI. Joining us means you get to make an impact by ensuring that AI applications at production scale across industries have operational transparency and security. We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer. Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space.

Requirements

5+ years of experience in product design, UX design, or interaction design with a focus on complex technical products
Online portfolio showcasing data-dense interfaces, monitoring dashboards, observability tools, analytics platforms, or similar
Comfortable using AI tools to accelerate design work from discovery to production
Experience designing for AI/ML products, data platforms, or enterprise software for technical audiences
Designing complex SaaS or enterprise software for technical audiences

Nice To Haves

Experience in an early-stage or high-growth startup where design scope is broad and ambiguity is the norm
Experience designing developer tools, DevOps platforms, or complex products for technical audiences
Familiarity with AI/ML concepts including LLMs, generative AI, predictive models, and agentic systems, you don't need to be an engineer, but curiosity here goes a long way

Responsibilities

Develop design patterns and principles that help users understand AI behavior, surface insights, and make confident decisions
Design end-to-end product experiences across Fiddler's platform; Partner with engineers, product managers, and data scientists to bring Fiddler to life through experiences that are intuitive and built for enterprise scale
Conduct user research and discovery to understand how technical teams evaluate, monitor, and govern AI in production
Maintain and evolve the design system, authoring reusable components and interaction patterns that scale across the product
Translate technically complex capabilities into world class experiences, keeping customers and user experience at the forefront