Senior Product Designer, Customer Solutions

Think Company•Philadelphia, PA

7d•Hybrid

About The Position

As a Senior Product Designer, you’ll own end-to-end UX for complex, customer-facing digital experiences — from strategy through tactical execution. This role is a Think Company staffing opportunity supporting complex business initiatives for one of our enterprise clients. You’ll be fully embedded with one of our strategic client partners, collaborating daily with their stakeholders, working within their processes and structures, and representing Think Company through strong delivery, communication, and consulting acumen.

Requirements

Expertise in Figma, including component building and working within an established design library
Ability to work across multiple projects at once with the agility to deliver on time and to standard
Ability to learn complex subject matter to design effective flows for complex functions
Expertise creating user flows, wireframes, prototypes, and mockups
Experience using AI-powered tools in the design and prototyping process
Ability to manage timelines and collaborate with product, program, and development partners on design schedules

Responsibilities

Work autonomously as the sole designer, or collaboratively with a team of designers, while partnering effectively with other functions
Develop user flows, site maps, wireframes, screen prototypes, and detailed design specifications for handoff to development partners
Collaborate closely with development partners to design scalable, cross-platform solutions
Lead brainstorming sessions with peers and stakeholders
Initiate usability and/or A/B test studies and surveys — setting objectives, reviewing data, interpreting results, and sharing findings with the team
Own end-to-end UX from strategy through tactical execution of new features