Senior Product Designer

Uptempo•Louisville, KY

About The Position

We're looking for a Senior Product Designer to join our Product & Design team. In this role, you'll own the design of complex, cross-functional product experiences — from discovery through delivery — raising the quality bar across the product and influencing direction through strong craft and clear thinking. You'll partner closely with our other designer and work alongside Product and Engineering to shape how customers experience Uptempo's platform. This is a role for someone who thinks in systems, not just screens: bringing both deep UI and visual design expertise as well as spearheading discovery to ask the right questions. You have a sharp eye for consistency and usability, and the confidence to define the problem before designing the solution.

Requirements

5+ years of product design experience, ideally in a B2B SaaS environment, spanning both UX and UI
Demonstrated end-to-end ownership — research and problem framing through to high-quality visual execution
Proven ability to work independently across the full design lifecycle with minimal oversight
Solid understanding of accessibility standards and experience applying them in product work
Strong communication skills with experience presenting to and influencing cross-functional stakeholders
Comfort operating in ambiguity and advocating for the right level of research before designing
Solid understanding of component-based design systems and frontend constraints

Nice To Haves

Experience with enterprise marketing, finance, or operations software
Prior work designing or contributing to a design system
Experience using AI tools within a design workflow, and curiosity about designing AI-enabled product experiences

Responsibilities

Conduct and synthesize customer research to inform design decisions — interviews, usability testing, and structured validation
Translate research findings into design artifacts: user flows, wireframes, and prototypes
Identify usability issues and workflow friction through structured observation, not just intuition
Make confident design decisions under ambiguity, defending them with clarity and evidence
Own end-to-end UI design for complex, multi-step workflows
Produce polished, handoff-ready designs with consistent patterns and thorough edge case coverage
Think in systems rather than screens — defining and refining interaction patterns for reuse across the product
Ensure designs meet accessibility standards (WCAG) and uphold inclusive design principles throughout
Partner closely with your design counterpart to maintain consistency and shared quality standards
Collaborate with Product to shape initiative scope and influence product direction through research and structured rationale
Work closely with Engineering to define reusable patterns, anticipate technical dependencies, and keep designs feasible and implementable
Communicate design decisions in terms of customer and business impact; align stakeholders across product, engineering, sales, and customer success
Use AI tools to support and accelerate your own design workflow
Design interaction patterns for AI-assisted workflows thoughtfully — with an eye toward transparency, trust, and explainability
Collaborate with PM and Engineering to define how AI-powered features should feel to users