Senior Product Designer II

ForeFlight•Austin, TX

About The Position

Jeppesen ForeFlight is seeking a Senior Product Designer II to join our global design team and lead design for our next-generation agentic AI platform — as well as adjacent operational products that support pilots, dispatchers, and aviation operations teams worldwide. This role sits at the forefront of AI-powered product design, focused on shaping intelligent workflows, agentic interfaces, and human-AI collaboration models in high-stakes operational environments. You will help define how AI agents surface context, orchestrate tasks across systems, and empower users to make faster, more informed decisions. You are a strategic, systems-minded product designer who can independently lead complex initiatives from discovery through delivery. You thrive in ambiguity, simplify complexity, and bring a strong point of view on designing AI-native experiences. You understand that AI product design is not just about interfaces — it’s about trust, transparency, orchestration, and creating intuitive interactions between humans and intelligent systems. As a senior design leader, you will operate with a high degree of autonomy and ownership while collaborating closely with distributed product, engineering, and design teams across the organization.

Requirements

8+ years of experience designing and shipping digital products
Strong fluency in English, both written and verbal
A portfolio demonstrating end-to-end product design, systems thinking, and measurable business impact
Experience designing AI-powered products, agentic systems, copilots, assistants, or intelligent workflow tools
Strong understanding of human-AI interaction principles and emerging paradigms, including transparency, trust, feedback loops, and user control
Experience designing complex workflow software in operational, enterprise, or regulated domains (aviation, healthcare, finance, logistics, etc.)
Strong interaction design skills for data-rich and context-heavy environments
Ability to operate independently and bring clarity to ambiguous problem spaces
Excellent stakeholder communication and ability to influence senior partners across product and engineering
Proficiency with modern design tools such as Figma
Experience using AI tools and workflows to accelerate design exploration, synthesis, and prototyping
Experience planning and conducting user research and translating findings into product decisions
Strong systems thinking and ability to design across interconnected product ecosystems

Nice To Haves

Interest in or experience in aviation
Experience designing operational software for dispatch, logistics, or mission-critical workflows
Experience with conversational UI, agentic workflows, or AI orchestration frameworks
Experience with mapping, geospatial interfaces, or cartography-heavy products
Experience designing data visualization and operational dashboards

Responsibilities

Lead end-to-end design for our agentic AI platform, and adjacent operational products, from early concepting through launch and iteration
Design AI-native product experiences including agent orchestration, conversational interfaces, recommendation systems, and human-in-the-loop workflows
Partner closely with product managers and engineers to define AI-powered user experiences that balance automation, control, and trust
Translate complex operational workflows and data systems into clear, intuitive interfaces and decision-support tools
Create high-quality design artifacts including workflows, wireframes, interaction models, prototypes, and system maps
Shape interaction patterns for agentic systems, including task delegation, contextual surfacing, explainability, and confidence signaling
Leverage research, operational data, and AI-assisted workflows to accelerate iteration and improve design quality
Plan and conduct user research, usability testing, and workflow validation with pilots, dispatchers, and operational stakeholders
Partner with engineering to ensure high-quality implementation and thoughtful AI behavior in production
Contribute to and evolve our design systems and shared interaction patterns for AI-enabled products
Mentor other designers and contribute to raising the bar for craft, systems thinking, and AI product design maturity across the team
Influence product strategy and advocate for user-centered AI implementation in cross-functional planning and roadmap discussions