Senior Product Designer, Customer Experience - Integrity
About The Position
As part of the Customer Experience & Integrity (CXI) Design team (Support, Fraud, Trust & Safety, and Internal Tools), you will primarily focus on helping DoorDash grow by achieving a high degree of integrity across our platform. You’ll develop cutting edge solutions and tackle complex challenges that protect millions of customers from financial harm and foster trust with every transaction. You’ll collaborate with cross-functional partners to develop strategies at the intersection of user experience, AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design org. This role is hybrid, 1-2 days a week onsite from one of our Design hubs and the rest working from home.
Requirements
- You are a senior-level IC with 5+ years of work experience
- You enjoy complex problem spaces, and bring clarity to your teams through your mastery of the design process (and the occasional design sprint)
- You are passionate about leading product strategy and vision for new product areas
- You skillfully balance strategy, research, interaction design, and visual design to achieve elegant solutions
- You value high quality well crafted visual design, and care about the details
Responsibilities
- Lead the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visions
- Work cross-functionally with product managers, engineers, and other disciplines to build and ship your designs
- Deliver and refine clear storytelling around product needs and opportunities
- Create, collaborate, and refine flows, prototypes, and high-fidelity visuals
- Design and ship high-quality product improvements
Benefits
- comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- mental health program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
