Senior Product Designer, Menu Experience

DoorDash USA • Seattle, WA

13d

About The Position

At DoorDash, menus are the foundation of how consumers discover food and how merchants represent their businesses. We’re a menu company at heart – customers eat with their eyes, and every order depends on the quality, accuracy, and richness of a merchant’s menu. The work you do will shape how restaurants tell their story, how customers decide what to order, and how AI can responsibly unlock creativity and quality at scale. You’ll help build foundational systems that grow with DoorDash while making powerful tools feel effortless for the merchants who rely on them.
The Menu Experience team owns the end-to-end systems and tools that power menu creation, management, and evolution across DoorDash’s platform. Increasingly, this means going beyond text and pricing into rich media and structured metadata – photos, videos, attributes, and storytelling elements that help merchants stand out and help customers choose with confidence.
As the platform grows, so does the challenge: building intuitive, trustworthy tools for non-technical restaurant owners while leveraging new technologies to make high-quality menu representation accessible to every merchant.
As a Senior Product Designer on the Menu Experience team, you’ll own significant parts of the menu management experience end-to-end, from problem framing through shipped impact. You’ll work in a highly complex product space, translating merchant needs, business constraints, and platform requirements into simple, scalable, and accessible experiences.
This role is ideal for a designer who’s excited about rich content, systems design, and the thoughtful application of GenAI. You’ll help define how merchants capture, enhance, and manage photos, videos, and metadata using AI to reduce friction, improve quality, and empower merchants to represent their food and brand authentically.
This is a senior IC role with meaningful autonomy and influence. You’ll help shape the team’s roadmap, navigate ambiguity independently, and partner closely with Product, Engineering, Research, and cross-functional stakeholders across Merchant and Consumer teams to evolve how menus work across the platform.

Requirements

• Proven experience designing and shipping complex product experiences, ideally in B2B, platform, or systems-heavy environments
• Strong interaction, visual, and systems design craft, with a high bar for quality, accessibility, and usability
• Excitement about rich media, content systems, and emerging AI-powered workflows
• Ability to frame ambiguous problems and drive them to clarity, decisions, and shipped solutions
• Comfort designing for non-technical users in high-stakes, high-impact workflows
• Strong product and business intuition, with a track record of delivering measurable impact
• Excellent collaboration and stakeholder management skills; able to influence without authority
• Experience mentoring other designers and contributing positively to team culture

Nice To Haves

• Familiarity with local commerce, marketplaces, or media-rich products is a plus

Responsibilities

• Set direction and own end-to-end design for core menu experiences, including rich media capture, enhancement, and management workflows bringing clarity and momentum to complex, multi-channel product challenges
• Make the power of GenAI accessible to merchants from all walks of life, making advanced capabilities from photo and video capture to content enhancement and metadata generation feel simple, trustworthy, and approachable
• Use AI across the design workflow to ideate, prototype, validate concepts, and improve team efficiency—partnering closely with engineers on feasibility and implementation
• Collaborate and influence cross-functionally, building trust with Product, Engineering, Research, Content, and business partners
• Ship work with impact, prioritizing effectively and delivering outcomes that improve merchant expression, customer trust, and business results

Benefits

• DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• To learn more about our benefits, visit our careers page here.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed