Senior Product Design Manager

Scale AI•San Francisco, NY

About The Position

Scale AI accelerates the development and deployment of AI, from the high-quality training data and evaluation services that power the world's leading AI labs, to full-stack AI applications built for Enterprise, U.S. Public Sector, and Global Public Sector customers. We don't just hand over a model; we find the highest-value use case, build the system around it, and own the outcome, whether that's an agent supporting mission planning for the Department of Defense, a sovereign AI platform for a government ministry, or an agentic workflow inside a Fortune 500 enterprise. Our platform powers breakthroughs at the frontier of AI, and great design is how we make that power accessible, intuitive, and trusted by the teams who rely on it every day. The Role We're looking for a product design leader to lead and grow our enterprise team.

Requirements

3+ years managing product design teams
Proven track record of simplifying data-dense, power-user workflows into elegant solutions for B2B and beyond
Deeply customer-centric, with a track record of grounding design decisions in real user needs and business impact
Fluent in how AI is changing design practice and tooling; building AI-native workflows for your team
Experience designing for agentic platforms, and excited to shape the future of interaction patterns for AI and human-in-the-loop systems
Balance speed and quality; you know how to prioritize ruthlessly and get the team shipping without dropping the craft bar
Excellent communicator. You can present to a leaders and a front-line PM and make both feel heard

Responsibilities

Set the direction for Enterprise design. Define what exceptional design looks like for Scale's Applications customers making high-stakes decisions and for the expert contributors powering the platform. Translate the broader design vision into a clear, motivating direction for your team.
Build and lead the team. Own hiring, development, and day-to-day leadership for a growing team of designers. Create the culture and operating rhythms that let them do their best work.
Drive design execution across the Enterprise product. Partner with your Product and Engineering counterparts to set priorities and ensure design is involved from problem scoping through delivery, not brought in at the end.
Raise the craft bar. Uphold design principles and quality standards on your team. Push designers beyond digitizing workflows toward genuinely rethinking how people work with AI. Hold the line on quality without slowing delivery.
Contribute to the design system. Help shape and adopt Scale's shared design system, championing consistent component use and contributing patterns back so a distributed team can build coherently at speed.
Ground the team in user needs. Build the research habits and cadences that keep your team's decisions rooted in what enterprise customers and users actually need, and advocate for that discipline with your Product and Engineering partners.
Shape Scale's approach to human-agent interaction. Scale's core value is human-in-the-loop AI, and the interface is where trust is built or lost. Help define the interaction patterns for how enterprise users work alongside AI agents, and contribute to Scale's growing point of view on this emerging space.