Senior Product Delivery Associate -Data Platforms Self-Service

JPMorgan Chase & Co.•Columbus, OH

About The Position

As a Senior Product Delivery Associate within the Data Platforms organization, you support the delivery of self-service capabilities for platform users and bring solid delivery management experience with a background in big data technologies, cloud platforms, and user-centric product development.

Requirements

Bachelor's degree in computer science, Information Systems, Data Engineering, or related field (or equivalent experience).
5+ years in product delivery or related roles with ownership of features from discovery through release.
Experience managing delivery across highly technical engineering teams, writing epics, user stories, and acceptance criteria, and supporting iterative delivery processes.
Ability to produce clear, low-fidelity wireframes or mockups. Familiarity with Figma, design systems, or shared component libraries.
Experience supporting discovery activities such as user interviews, stakeholder workshops, or feedback synthesis. Experience partnering with UX designers.
Strong communication, problem-solving, and attention-to-detail skills.
Familiarity with API-first design principles and agentic AI.
Foundational experience with Snowflake, AWS, Info1, or Data Lake technologies and Cassandra.

Responsibilities

Manage delivery of features from discovery through design, development, release — in partnership with engineering and cross-functional teams.
Focus on streamlining onboarding, resource management, and user interaction with data platforms such as Snowflake, Info1, AWS Data Lake and Cassandra across API, UI, and AI Agent channels.
Ensure release readiness including stakeholder alignment, documentation, adoption tracking, and post-release follow-through based on user feedback.
Maintain the product backlog for assigned capabilities, ensuring work is prioritized, well-refined, and clearly scoped to support predictable delivery.
Solicit requirements from stakeholders, translating them into epics, user stories, and acceptance criteria that engineering partners can readily act on.
Produce low-fidelity wireframes and workflow sketches to align stakeholders and engineering on requirements, reducing ambiguity and accelerating delivery.
Map and document end-to-end user journeys across API, UI, and AI Agent channels to ensure a cohesive experience.
Support product discovery efforts including user interviews, workflow observation, and feedback synthesis to inform delivery priorities and design decisions.
Advocate for user experience quality across all interfaces, contributing to shared design patterns and consistency across channels.
Measure and report on adoption and effectiveness, using data and user feedback to support iterative refinement and continuous product improvement.