Senior Product Counsel

Sierra • San Francisco, CA

1d • $205,000 - $260,000 • Onsite

About The Position

Sierra is seeking a Senior Product Counsel to join its legal team. This role will focus on providing legal support for AI and emerging technologies, partnering with product and engineering teams to ensure responsible product launches. The ideal candidate will have expertise in product counseling, privacy, compliance, and risk management within the product lifecycle. This position reports to the Associate General Counsel, Product and Privacy.

Requirements

• 8+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company.
• Deep experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products.
• Working knowledge of the legal domains that touch product development, including privacy (e.g., GDPR, CCPA), AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework), consumer protection, and IP.
• Ability to partner with technical teams to understand all aspects of Sierra's product offering.
• Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment.
• Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders.
• A strong work ethic with an eye for detail.
• Team player mentality, accustomed to sharing and helping the team succeed.

Nice To Haves

• Experience with voice/telephony products and related regulatory regimes (e.g., TCPA, state call recording laws).
• Experience counseling on products sold into regulated industries (healthcare, financial services).
• Familiarity with machine learning models and their associated risks.
• Previous experience developing trust and safety or responsible AI programs.
• Startup experience and comfort with rapid iteration and ambiguity.

Responsibilities

• End-to-end responsibility for product legal support: counsel Product and Engineering teams from concept through launch across Sierra's agent platform and new products.
• Work closely with Engineering teams to integrate privacy-by-design principles and AI transparency measures into product development.
• Advise the customer-facing Agent Development teams on legal requirements of product features, including consumer protection, telecommunications (e.g., voice and messaging), and industry-specific requirements for regulated customers.
• Develop scalable product review processes, launch checklists, and self-serve guidance that let product teams move quickly.
• Advise on emerging AI-specific regulations and their applicability to Sierra's products.
• Partner with the privacy team to implement AI governance policies and frameworks to ensure responsible AI deployment.
• Monitor legal developments affecting AI products, advising product leadership on risks, trends, and design implications.

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed