Senior Product Associate

JPMorgan Chase & Co.•Columbus, OH

About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Associate in the Consumer Bank Becoming A Customer Account Opening team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Excellent verbal and written communication skills to effectively convey project plans, updates, and requirements to diverse stakeholders
Proven ability to build and maintain strong relationships with stakeholders at all levels, ensuring their engagement and support.
Demonstrated leadership skills, with the ability to motivate and guide cross-functional teams towards achieving project goals.
Familiarity with project management tools and software (e.g., JIRA, Align, Microsoft Excel, Confluence, SharePoint, AI Agents) to effectively manage and track project progress
Strong attention to detail to ensure accuracy and quality in project documentation and deliverables

Nice To Haves

Developed knowledge of the product development life cycle
Experience in the consumer banking or financial services industry
Demonstrated ability to incorporate customer feedback and insights into product delivery processes to enhance customer satisfaction

Responsibilities

Collaborate with the Product Manager & Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of coordination and testing activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raise blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Drafts and documents detailed epics and stories in collaboration with the Product Manager, ensuring alignment with project objectives
Communicates delivery capacity to all relevant stakeholders, ensuring clarity and understand of roles, responsibilities and timelines
Coordinates with team members and other departments to ensure resources are allocated according to the documented project plan
Tracks project progress against the documented plan, identifying any deviations and reporting them to the Product Manager
Provides regular updates to stakeholders on project status, changes, and any issues that may impact delivery
Maintains a log of project issues & testing defects and work with the Product Manager to resolve them efficiently
Effective manage the backlog across 1-2 scrum teams and meet agility metric goals