Domestic Wires and Security - Senior Product Associate

JPMorganChase • Plano, TX

3d

About The Position

At Chase, you'll have the opportunity to make a significant impact by shaping the future of how we protect our customers. Join a dynamic team that values innovation, collaboration, and continuous improvement. As a Senior Product Associate in the Wires, International, and Blockchain Payments team, you will drive the end-to-end delivery of product experience and platform features. You will focus on enhancing customer experience through both user-facing features and platform capabilities, collaborating with a dynamic team that values innovation, collaboration, and continuous improvement.

Requirements

• Bachelor's degree or equivalent experience required
• 3+ years of experience or equivalent expertise in product management
• Exhibit a strong ownership mindset, independently investigating complex problems and driving solutions through execution
• Proven track record of executing end-to-end product delivery for complex, large-scale initiatives
• Experience working with Agile methodologies and AI tools
• Experience in product delivery, execution and end to end ownership
• Experience in fraud, scam prevention, risk and authentication controls in digital flows
• Working knowledge of data analytics and data literacy
• Good technical and platform understanding

Nice To Haves

• Product experience in the payments or financial industry
• Knowledge of common payments rails and related regulations and compliance requirements
• Experience leveraging AI powered tools and automation capabilities to improve product discovery, requirements development, data analysis, and problem solving.

Responsibilities

• Collaborate with internal and external partners to identify new product opportunities that align with customer needs and market demands through user research and data analysis
• Seek to understand customer behavior, industry trends, competitive offerings, and emerging technologies to identify opportunities for innovation and improvement.
• Lead the development and implementation of experience and platform capabilities within the Wires ecosystem
• Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features for customers
• Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development life cycle
• Develop requirements, epics, and user stories to support product development using AI tools
• Consider and plan for upstream and downstream implications, working closely with scrum teams to compile rollout and release plans
• Work closely with LRCC partners to ensure the product features meet with all legal, risk, compliance, and regulatory requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior