Payments-Digital & Design-Senior Product Associate
About The Position
As a Senior Product Associate in JP Morgan Access Administration, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Client Administration encompasses the setup, maintenance, and governance of a client’s product and account onboarding. User Administration includes defining and assigning user permissions that determine what actions each user can perform, managing account-level access and configuring limits and controls that enforce segregation of duties. The domain sits at the intersection of security and client experience. A well-designed administration experience empowers clients to confidently set up and govern their organization's activity while minimizing friction, reducing risk exposure, and ensuring adherence to policies and controls.
Requirements
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
Nice To Haves
- Experience in developing product strategy and vision that delivers value to customers
- Self-starter; you are motivated by figuring out what needs to be done—and then doing it
Responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Benefits
- comprehensive health care coverage
- on-site health and wellness centers
- a retirement savings plan
- backup childcare
- tuition reimbursement
- mental health support
- financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
