Senior Product Analyst
About The Position
We’re looking for a Senior Product Analyst to support a wide range of innovative and impressive customers across all segments to deliver customer success at scale. You will sit at the nexus of our product, GTM, and marketing teams, driving platform growth and transforming the way the world leases office space and manages properties. This role will be a part of the dynamic and growing GTM team; balancing equal parts proactive and reactive. The customer journey begins with the meticulously designed onboarding process. Your role will lay the foundation for a healthy customer by ensuring their primary workflows are onboarded successfully. You’ll monitor product health and user behavior to spot issues early, respond quickly to inbound tickets and alerts, and drive training, onboarding, and ongoing adoption, so teams get real value from the product.
Requirements
- Support a wide range of innovative and impressive customers across all segments to deliver customer success at scale.
- Sit at the nexus of product, GTM, and marketing teams.
- Drive platform growth and transform the way the world leases office space and manages properties.
- Be a part of the dynamic and growing GTM team.
- Balance proactive and reactive responsibilities.
- Lay the foundation for a healthy customer by ensuring their primary workflows are onboarded successfully.
Responsibilities
- Monitor product health and user behavior to spot issues early.
- Respond quickly to inbound tickets and alerts.
- Drive training, onboarding, and ongoing adoption.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
