Senior Product Analyst- Agile

Truist Bank•Charlotte, NC

1d•Hybrid

About The Position

The Senior Product Analyst works on the Product Management team to analyze, design, support, and deliver Truist's product platform. This role functions in a hybrid Senior Product Analyst and Product Owner capacity, partnering with business and technology teams to define requirements, manage product backlogs, prioritize delivery, and support the successful implementation of product capabilities. The Product Analyst must have experience with technology product implementations, digital release schedules, and on-going support. Detailed understanding of software development life cycle (SDLC- both waterfall and agile) is also required. This analyst partners with product management to position the organization to transform to meet the challenges of the technology and digital world and may be expected to lead projects supporting the organization. The work will also support existing products by researching product issues and required fixes. This position is a highly visible role with the organization and works closely with the product, PMO and technology Delivery teams.

Requirements

Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Three or more years of banking, financial services, digital, or other relevant work experience
Two or more years of product, analysis, technology, and/or design experience
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Well-developed verbal and written communication skills
Well-developed analytical, decision-making, and problem-solving skills
Solid understanding of trends in technology and in the financial services industry
Ability to learn and translate technically complex concepts into business friendly terminology
Considerable tact, diplomacy, and people skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, to analyze and communicate complex information to business leadership

Nice To Haves

Scaled Agile (SAFe) experience managing product backlogs in a Product Owner capacity.
Two or more years of Product Owner experience supporting Agile or SAFe delivery teams, including backlog prioritization, user story creation, acceptance criteria development, sprint planning, and stakeholder management.
Experience supporting digital product implementation and delivery within financial services, technology, or related industries.
SAFe Product Owner/Product Manager (POPM) certification preferred.

Responsibilities

Serve as Product Owner within an Agile delivery framework by maintaining, prioritizing, and refining the product backlog to ensure alignment with business objectives, client needs, regulatory requirements, and strategic priorities.
Partner with business stakeholders, technology teams, and delivery partners to define product requirements, create and refine user stories and acceptance criteria, participate in Agile ceremonies, and support successful delivery of product enhancements and capabilities.
Monitor digital trends.
Identify, prioritize and assess experience-related trends, business/service models, and underlying enablers that meet core business needs.
Lead fact-driven analysis of the market, developing points of view and actionable recommendations that influence teams about top of mind client experiences.
Benchmark Truist products and services (with direct and indirect competitive set) to identify pockets of opportunity and areas of best practice for concept testing, prototyping and/or development.
Lead research to support product findings and issue remediation.
Synthesize insights in a meaningful way to share with a cross-section of stakeholders and other partners throughout the organization.
Coordinate research with analysts across the organization to create and communicate a strong understanding of client insights and the competitive landscape.
Analyze, define, and communicate reporting requirements to cross-functional teams during the software development lifecycle.
Support the development of digital roadmaps that reflect client needs/gaps and teammate needs/gaps, as well as foundational technology capabilities and other digital enablers.