Senior Product Analyst
About The Position
We’re looking for a Senior Product Analyst to join the North America Squad in Austin. The North American market is Wise's biggest opportunity, but it also presents our most complex regulatory and operational landscape. To scale 10x, we must balance product growth with airtight compliance and risk management. You will be the analytical anchor for North American Risk, Controls, and KYC/verification efforts. Your focus will be on optimizing controls, enhancing KYC processes, launching new automations, managing remediation, and reducing onboarding risk. You will shape our strategy and design data infrastructure to ensure safe, compliant, and frictionless customer onboarding. Partnering with Product, Compliance, and Engineering, you'll navigate the complex US and Canadian regulatory landscape.
Requirements
- 2+ years experience in analytical roles.
- Proficient with SQL.
- Experience with data pipeline management tools such as Snowflake, dbt, Git, Airflow, and Python.
- Experience managing trade-off between risk and growth.
- Understanding of how to detect unusual patterns of usage.
- Ability to look at a complex web of requirements and constraints and identify the most critical data points needed to solve a problem.
- Ability to prioritize the "must-haves" that keep the business running.
- Comfortable explaining complex data to non-technical stakeholders.
- Ability to articulate why a specific risk model is performing the way it is and build conviction on the next steps.
- Solution-oriented and able to own projects from start to finish.
- Ability to proactively identify bottlenecks in risk controls and drive the remediation process.
Nice To Haves
- Experience working with US Partner Banks or Banking-as-a-Service (BaaS) models.
- Familiarity with verification/ KYC, and controls space.
- Familiarity with US payment rails (ACH, Wires, RTP) and their specific fraud profiles.
- Experience in a high-growth Fintech environment.
Responsibilities
- Analyze, refine, and implement new KYC and Controls for US and Canadian customers, balancing customer experience with robust financial crime prevention.
- Lead critical remediation campaigns and repapering efforts to uplift KYC standards for existing North American customers.
- Build and maintain the robust, scalable infrastructure for North American controls and KYC initiatives using dBT/Snowflake.
- Strategically identify and implement solutions to reduce onboarding risk across US and Canadian markets.
- Lead the setting of Controls and KYC KPIs for the North American market, challenging ineffective controls or unmeasured risks with data.
Benefits
- Wise is on a mission to make their lives easier and save them money.
- Teams are strongest when they are diverse, equitable and inclusive.
- Truly international team, and we celebrate our differences.
- Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
