Sr Private Client Relationship Manager

Risk StrategiesBoston, MA
$80,000 - $120,300

About The Position

We are seeking a Senior Private Client Relationship Manager to join our Private Client team. In this role, you will serve as a trusted advisor to high-net-worth individuals and families, delivering personalized insurance solutions and exceptional service. The ideal candidate brings deep expertise in complex personal lines insurance, a relationship first approach, and a proven ability to build lasting client partnerships while providing strategic risk management guidance.

Requirements

  • Bachelor’s degree in business, finance, or a related field.
  • Minimum of 7-10 years of experience in personal lines insurance, with a strong focus on high-net-worth clients.
  • Valid Property & Casualty insurance license is required.
  • Demonstrated expertise in complex personal insurance products, including homeowners, auto, umbrella, fine art, jewelry, and other specialty coverages.
  • Proven track record of building and maintaining strong client relationships and exceeding service expectations.
  • Exceptional communication, interpersonal, and presentation skills, with the ability to articulate complex information clearly and concisely.
  • Proficiency in agency management systems and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Nice To Haves

  • Professional designations such as CPCU, CPRIA, CISR, or AAI are a plus.

Responsibilities

  • Conduct comprehensive needs assessments to identify clients' unique risk profiles and insurance requirements across various lines (e.g., personal lines, specialty coverages, excess liability).
  • Cultivate and maintain strong, long-term relationships with a portfolio of high-net-worth individuals and families.
  • Develop and present tailored insurance solutions, demonstrating expertise in policy structures, coverage limits, and premium considerations.
  • Act as the primary point of contact for clients, providing proactive communication, handling inquiries, and resolving issues efficiently and effectively.
  • Collaborate with internal teams, including underwriters, claims adjusters, and other specialists, to ensure seamless client service and optimal outcomes.
  • Stay abreast of industry trends, market changes, and new product offerings to provide informed advice and innovative solutions to clients.
  • Identify opportunities for cross-selling and up-selling additional insurance products and services to existing clients.
  • Participate in new business development activities, including networking and prospecting, to expand the private client portfolio.
  • Prepare and deliver client presentations, proposals, and renewal documents with accuracy and professionalism.

Benefits

  • Comprehensive and customized insurance solutions
  • Scalable, innovative strategies
  • Teamwork, trust and courage
  • Commitment to local communities
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