Senior Privacy Operations Manager

Turo•Arizona, AZ

1d•$100,000 - $125,000•Hybrid

About The Position

The legal team at Turo is expanding and looking to add a practical and proactive privacy ops manager to support Turo’s growing business. This role reports to the Senior Director, Associate General Counsel, Privacy & Product, and will serve as the primary stakeholder responsible for developing and streamlining privacy operations on the privacy team. Collaboration will be a crucial attribute as this role will work closely with legal team members globally. This position can be located in our Phoenix, Arizona; San Francisco, California; or Toronto, Canada office.

Requirements

3+ years of experience in privacy, data protection, compliance, or related fields (internships acceptable).
Foundational understanding of data protection principles and regulations (e.g., GDPR, CCPA/CPRA, PIPEDA, AU Privacy Act).
Strong attention to detail and organizational skills.
Ability to clearly communicate privacy requirements, internal processes, and requirements in a collaborative, cross-functional environment.
You are collaborative, pragmatic, flexible, comfortable operating in gray areas, business-focused, and highly skilled at prioritization and multitasking.

Nice To Haves

Basic familiarity with data flows, systems, or information governance is a plus.
Certified Information Privacy Professional (CIPP) or similar certification preferred, but not required.

Responsibilities

Manage data subject rights (DSR) intake, response, and tracking across GDPR, PIPEDA, CCPA, and applicable data protection laws.
Responsible for initial triage of privacy inbox, calendaring of response deadlines, and providing responses to data subjects where applicable in compliance with data protection laws.
Conduct, coordinate, and complete Privacy Impact Assessments (PIAs) for new product features, integrations, and data processing activities.
Support privacy reviews of new products, features, and market expansions and advise on how to position and structure these launches to reduce risk while growing the business profitably.
Track and analyze proposed, pending, and new domestic and global privacy, data security, and consumer legislation that could impact the business and recommend necessary modifications to practices.
Own, develop, and maintain record of processing activities documentation.
Maintain and update the subprocessor register and manage vendor subprocessor compliance notifications.
Lead data mapping and inventory documentation in partnership with data and engineering teams.
Own the compliance policy library - drafting, maintaining, versioning, and publishing policies.
Develop plain-language compliance guidance for engineering, marketing, product, and HR teams.
Design & deliver GDPR and privacy training to internal teams.
Support commercial, procurement, and security teams with vendor security review and questionnaire responses.

Benefits

Competitive salary, equity, benefits, and perks for all full-time employees
Employer-paid medical, dental, and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays, volunteer time off, and parental leave
In-office lunch, office snacks, and fun activities (for in-office or hybrid employees)