Senior Principal UI/UX Designer

Zuora•Foster City, CA

3d•$186,763 - $312,900•Onsite

About The Position

Zuora, Inc. is seeking a Senior Principal UI/UX Designer to lead UI/UX design across multiple SaaS product lines, including Billing, Payments, and Core Platform. The role involves ensuring cohesive and intuitive user experiences across systems, partnering closely with product managers and engineers to deliver scalable, user-centered solutions, and planning and conducting user research and usability testing. The designer will execute end-to-end creative strategy based on customer needs, business goals, and technical considerations, and influence cross-functional decisions among Product Management, Engineering, and other stakeholders.

Requirements

Bachelor’s degree in Systems or Interactive Design, Design, Art, Animation or closely related field followed by 5 years of post-bachelor’s experience as UI/UX Designer or Product Designer or related position.
5 years of experience performing pixel perfect interactive prototyping using Figma.
5 years of experience using and contributing to a mature Design System.
5 years of experience conducting user research and synthesizing the results into actionable insights.
5 years of experience in Enterprise software design, mobile application design, accessibility, user research, and prototyping.
5 years of experience in UI/UX design specializing in SaaS products and enterprise software with complex user flows, business logic, and large data sets.
5 years of experience in designing personas and processes.

Responsibilities

Lead UI/UX design across multiple SaaS product lines, including Billing, Payments, and Core Platform, ensuring cohesive and intuitive user experiences across systems.
Partner closely with product managers and engineers to deliver scalable, user-centered solutions aligned with business and technical goals.
Plan and conduct user research, usability testing to inform design decisions, optimize workflows, and enhance overall product usability.
Execute end-to-end creative strategy across multiple Zuora platforms based on customer need, business goals, and technical considerations.
Influence cross-functional decisions among Product Management, Engineering, and other Zuora stakeholders.
Collaborate seamlessly across multiple teams (product management, engineering, QA, sales,) and across organizational levels (including C-level).
Mentor more junior designers and help them become proficient designers.
Lead unique and complex design projects where design system patterns and components do not exist and need to be developed.