Senior Principal Program Manager - Transformation PMO: Supply Chain Center of Excellence

Western Digital•San Jose, CA

8h•Onsite

About The Position

This role is central to building a next-generation PMO that redefines how strategy, execution, and governance intersect across Western Digital's global supply chain. The position is designed not just to manage projects, but to architect the structure that drives clarity, speed, and measurable business value across complex, cross-functional programs. As Principal Program Manager in the Supply Chain Center of Excellence, you will lead the evolution of our PMO with a focus on scalability, accountability, and enterprise discipline. You will shape portfolio-level governance, define normalized intake and prioritization frameworks, and enable delivery excellence through rigorous process standardization and tool integration. This role is about enabling transformation by partnering closely with senior leaders across Global E2E Supply Chain, IT, and other adjacent Business teams to establish foundational capabilities that fuel strategic growth. Your work will span the full initiative lifecycle from early-stage planning to post-deployment tracking, collaboration, and executive alignment. You will be at the forefront of embedding a consistent delivery model that integrates intake, planning, risk transparency, execution oversight, and KPI reporting, guiding how programs are initiated, executed, and measured to ensure alignment between strategy and delivery while driving scale across the enterprise.

Requirements

Bachelor’s degree in supply chain, Engineering, Operations, Business Analytics, Data Science, Information Systems, or related field
Minimum of 8 years of program management experience in a matrixed Supply Chain organization
Strong understanding of E2E Supply Chain experience with emphasis on how supply chain, IT, and Business Functions intersect in roadmap planning and delivery
Experience establishing or leading a PMO function from the ground up embedding structure, standards, and scalable frameworks
Skilled at guiding cross-functional teams without formal authority and adapting communication styles to stakeholder needs
Hands-on experience leading Supply Chain and Digital Transformation programs
Strong analytical and problem-solving abilities, Attention to detail and structured thinking, Effective written and verbal communication
Proficiency in PowerPoint with the ability to turn complex initiatives into clear, visual executive storytelling
Driven by clarity and enablement, with just enough structure to move fast and deliver real outcomes not weighed down by unnecessary process

Nice To Haves

Supply Chain corporate experience coupled with blue chip consulting experience preferred but not mandatory
Experience in Hi-Tech supply chain preferred but not mandatory

Responsibilities

Support AI/ML use cases such as forecast improvement, route optimization, and predictive maintenance
Help identify automation opportunities within transactional and operational processes
Monitor performance of automated workflows and digital tools
Drive high-priority, cross-functional programs/projects from planning through execution spanning Supply Chain, Digital Transformation, Procurement, IT and Business Units
Create Jira, Smartsheet, and integrated reporting tools to track program health, dependencies, and delivery velocity across multiple teams
Own the creation of executive-ready storytelling materials in PowerPoint that translate complexity into clarity
Co-lead steering and planning reviews with executives to anchor strategy delivery to data-informed KPIs and real business outcomes
Contribute to the formalization of PMO processes, helping define “what good looks like” for our future state delivery model
Analyze supply chain data to identify performance gaps and improvement opportunities
Develop dashboards and reports to support planning, inventory, service, and logistics decisions
Support predictive analytics initiatives including demand forecasting and inventory optimization
Assist in building business cases using data modeling and scenario analysis
Collaborate with planning, procurement, logistics, IT, and finance teams
Work closely with leadership to scale a culture of accountability, value-driven delivery, and operational transparency
Prepare presentations and status updates for transformation leadership
Support change management, training materials, and end-user documentation
Coordinate with external technology vendors and implementation partners
Create PM governance of models, milestone planning standards, and project dashboards that enhance visibility and execution discipline
Embed best practices into hybrid workstreams and supporting business-side PMs with tools, templates, and coaching
Develop and lead training and onboarding for initiative leads and program managers on PMO processes
Drive adoption of strategic frameworks and reinforce a delivery mindset across all initiatives
Map current-state supply chain processes and identify digitization opportunities
Support continuous improvement initiatives using Lean and process excellence methods
Track KPIs and performance metrics for transformation programs
Assist in root cause analysis of service, cost, and efficiency issues
Support implementation of digital supply chain tools including planning systems, control towers, and automation solutions
Assist with configuration, testing, and deployment of new systems and enhancements
Document business requirements, process flows, and standard operating procedures
Participate in user acceptance testing (UAT) and system validation activities

Benefits

paid vacation time
paid sick leave
medical/dental/vision insurance
life, accident and disability insurance
tax-advantaged flexible spending and health savings accounts
employee assistance program
other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
tuition reimbursement
transit
the Applause Program
employee stock purchase plan
the WD Savings 401(k) Plan