Senior Principal Product Manager, CPQ & Customer Self-Service– NetSuite Product Growth

Oracle•United States,

1d•$114,600 - $234,600

About The Position

Oracle is seeking a Senior Principal Product Manager to join NetSuite’s Product Growth team and lead the evolution of commercial capabilities that support how customers purchase, expand, and renew NetSuite products and services. The role serves as a subject matter expert for CPQ, pricing, packaging, and self-service commerce, owning product strategy and roadmap across capabilities spanning multiple organizations and systems. The Product Manager will lead the evolution of NetSuite’s internal CPQ application and partner with NetSuite 360, NetSuite Store, Engineering, Finance, Sales, and Operations to enable scalable upsell, renewal, and self-service purchasing experiences. The role also leads complex Product-Led Growth initiatives across organizational boundaries and helps shape broader NetSuite growth strategy as its PLG capabilities evolve. This position provides product leadership and mentorship across the Product Growth organization. It works across multiple products, engineering teams, and business functions to guide initiatives from strategy through execution, define measurable outcomes, manage risks and dependencies, and influence decisions at the organization level.

Requirements

13+ years of relevant experience across product management, engineering, enterprise software, commercial systems, or related disciplines.
Deep expertise in one or more areas such as CPQ, pricing, packaging, commerce, subscriptions, renewals, CRM, or commercial operations.
Demonstrated ability to lead complex initiatives across multiple organizations, products, and systems.
Proven ability to influence senior leaders and contribute to decisions affecting multiple organizations and business strategy.
Strong technical fluency and ability to work with senior engineers and architects on platform direction, integrations, and technical tradeoffs.
Demonstrated ability to solve unique and ambiguous problems using advanced product and systems thinking.
Strong understanding of Product-Led Growth and digital customer journeys.
Strong analytical, communication, mentoring, and cross-functional leadership skills.
Bachelor’s degree required.

Nice To Haves

Experience with enterprise SaaS or ERP products preferred.

Responsibilities

Own the product vision, strategy, and roadmap for CPQ, pricing, packaging, quoting, and commercial configuration.
Translate complex commercial policies and business processes into scalable capabilities for assisted and self-service customer journeys.
Partner with NetSuite 360, NetSuite Store, Finance, Sales, Operations, and Engineering to enable digital upsell, cross-sell, purchasing, and renewal experiences.
Lead decisions about pricing, packaging, eligibility, configuration, and transaction capabilities spanning multiple organizations.
Identify and lead complex Product-Led Growth initiatives across discovery, evaluation, conversion, expansion, retention, and renewal.
Solve ambiguous customer and business problems and establish approaches that can scale across NetSuite.
Align leaders across Product, Engineering, UX, Finance, Sales, Operations, Analytics, and Customer Success around product strategy and execution.
Provide input into leadership decisions affecting multiple organizations and broader Product Growth strategy, and build networks across lines of business.
Lead complex initiatives from strategy through execution, including initiatives spanning multiple products and engineering teams.
Anticipate dependencies, commercial and technical risks, and organizational constraints; develop mitigation strategies and drive decisions needed to maintain progress.
Define and track outcomes including self-service adoption, digital conversion, quote and purchase completion, renewals, expansion, transaction cycle time, operational efficiency, and sales productivity.
Use data and customer insights to influence priorities and measure impact at the organization level.
Provide product leadership and mentorship across the Product Growth organization; foster collaboration, involve peers in key decisions, share domain expertise, and support team development through role modeling, coaching, and sound decision-making.