About The Position

Collins Aerospace, an RTX company, is seeking an experienced Senior Principal Quality Engineer for the Customer Quality team within its Engine Control Systems (ECS) business unit, supporting the Power and Controls organization. The role provides quality assurance expertise and leadership to advance customer satisfaction, product quality, and continuous improvement. The engineer works with the global supply chain and internal and external stakeholders, including executives and customers, to communicate ongoing work and initiatives. The position is an individual-contributor role with responsibility for significant objectives and concurrent quality assurance processes and projects, and for influencing processes, standards, and plans to improve quality. The role involves understanding and communicating customer requirements throughout the supply chain, supporting both military and commercial programs, and working on initial development projects using APQP as well as corporate quality initiatives such as RTX ZERO and customer-investigation RCCA. The engineer develops and recommends quality plans, guidelines, policies, processes, and compliance documentation; implements improvement projects; analyzes production processes and quality information; and supports customer presentations and audits. The role is hybrid in Windsor Locks, Connecticut, and may require 10–20% travel. U.S. citizenship is required; a security clearance is not required.

Requirements

  • Typically, a STEM degree and at least 8 years of relevant experience; alternatively, an advanced degree in a related field and at least 5 years of experience; in the absence of a degree, 10 years of relevant experience is required.
  • U.S. citizenship is required.
  • Experience with Microsoft Office, including PowerPoint, Excel, and Word.
  • Experience with SAP.
  • Experience with RCCA/problem-solving using 8D or other tools.

Nice To Haves

  • Bachelor's degree in an engineering field.
  • Experience communicating with all organizational levels, from executives to technicians.
  • Experience in a manufacturing and/or operations environment.
  • Experience with APQP and PPAP.
  • Experience with industry and customer standards, including AS9100, AS13100, AS9102, AS9145, and customer requirements; Rolls-Royce SABRE experience is preferred.
  • Certified CORE apprentice.
  • Experience with Materials Review Board (MRB); this is a plus but not required.
  • Security clearance.

Responsibilities

  • Understand customer requirements and expectations and communicate key points to the supply chain.
  • Support initial development projects using APQP, corporate-level quality initiatives and procedures such as RTX ZERO, and RCCA for customer investigations.
  • Analyze and recommend Quality Assurance plans, guidelines, policies, and processes to achieve quality targets tied to customer flow-down requirements.
  • Develop compliance documentation to ensure alignment with customer requirements.
  • Implement quality projects and processes for continuous improvement and oversee team work with a specific customer.
  • Analyze production processes to verify quality standards and recommend improvements.
  • Collect and analyze quality information from multiple sources to develop quality strategies and programs.
  • Review quality improvement processes to reduce Cost of Poor Quality (COPQ) and escapes.
  • Communicate customer process changes and engineering changes to internal teams.
  • Support customer presentations and audits.
  • Work with the global supply chain and internal and external stakeholders, including executives and customers, to communicate work and initiatives.

Benefits

  • Medical, dental, and vision insurance.
  • Three weeks of vacation for newly hired employees.
  • 401(k) plan with employer matching and a separate employer retirement contribution, including a Lifetime Income Strategy option.
  • Tuition reimbursement program.
  • Student Loan Repayment Program.
  • Life insurance and disability coverage.
  • Optional pet, home and auto, additional life and accident, critical illness, group legal, and identity-theft protection coverage.
  • Birth, adoption, and parental leave benefits.
  • Fertility and family-planning support.
  • Adoption Assistance.
  • Autism Benefit.
  • Employee Assistance Plan, including up to 10 free counseling sessions.
  • Wellness rewards program.
  • Virtual doctor visits.
  • Child and elder care services.
  • Second-opinion medical expert program.
  • Potential eligibility for annual short-term and/or long-term incentive compensation.
  • Paid time off and holidays.
  • Flexible work schedules.
  • Flexible spending accounts.
  • Employee Scholar Program.
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