Senior Principal Data Strategy & Governance Manager
About The Position
Cloudflare is looking for a principal individual contributor to drive data strategy and execution for the Revenue Operations team! This is a great role for an experienced Sales Operations professional who is looking for a hands-on role that can shape and build the infrastructure that will drive operational scale and solve real problems that help drive impact. You are right for this role if you excel at building data infrastructure at scale, driving data governance across business, and understand the nuances and challenges of the intersection between Go-To-Market business and data needs. As part of the Go-To-Market Intelligence team, you will partner with the Sales Leaders and their Revenue Operations Business Partners, IT, Data, Intelligence, and Analytics and other functions within the company to up level data quality in our systems, scale processes, and support Cloudflare’s strategic priorities.
Requirements
- Minimum 12 years of experience in Sales Operations or a CRM architecture function
- Experience leveraging AI tools to build automation, simplify decision making, and reduce complexities
- Strong proficiencies in building account hierarchies for fast-growing B2B/B2C companies
- Extensive experience in processes, techniques and tactics to scale global data quality, including and not limited to deduplication, firmographic, as well as technographic data enrichment
- Experience understanding and evaluating integrations between CRM and external data systems
- Experience using various firmographic data sources and how to leverage each source
- Extensive experience working with Salesforce tooling ecosystem and the related teams
- Established history of driving multiple complex projects at the same time to on-time completion in a fast-moving environment
- Excellent verbal and written communication skills
- Strong quantitative skills and high data fluency
- Ability to draw and map data models and strong data engineering skills
Responsibilities
- Build a roadmap to improve Cloudflare’s abilities to be more agile and have a trustworthy, fresh, expeditious customer and firmographic data strategy and governance framework.
- Build and execute AI implementation to reduce current day inefficiencies caused by unclear or absent data
- Establish a strong and productive engagement with Cloudflare’s Data, Intelligence, and Analytics and IT teams to implement and optimize hardened data management tools and technologies ensuring alignment with business needs and scalability
- Collaborate cross-functionally within Revenue Operations to build a change review board or other advanced governance system to reduce friction between Field needs and data governance
- Create and maintain playbooks and documentation for completing repeatable tasks to ensure compliance with relative policies
- Identify and partner with owners of data sources in the CRM system to ensure accountability
- Work with stakeholders to address data-related issues, resolve conflicts, and ensure effective communication and change management.
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
