Senior Principal Data Solutions Partner

Surescripts

20h • Hybrid

About The Position

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers. Job Summary: The Senior Principal Data Solutions Partner is a strategic, client-facing leader responsible for maximizing the business impact that clients derive from data-driven solutions, analytics capabilities, and insights delivered through the Surescripts network. This role owns the post-sale executive relationship with a select portfolio of highly strategic enterprise accounts and partners with clients to translate data into decisions, strategy, and measurable outcomes. Operating as a trusted advisor, this leader applies collaborative thinking to descriptive, predictive, and prescriptive analytics, to help clients identify trends, optimize performance, and achieve tangible business results such as revenue growth, operational efficiency, and improved client outcomes. The role blends strategic account leadership, consultative engagement, and rigorous performance management to ensure sustained account growth, retention, and expansion. The Senior Principal orchestrates cross-functional teams across sales, product, analytics, implementation, finance, and operations to deliver insights at scale and position Surescripts as a must-have, data-driven partner to its clients.

Requirements

• Bachelor’s degree in business, Economics, Finance, Analytics, Data Science, or a related field.
• 12+ years of experience leading complex, enterprise-level client relationships in data, analytics, technology, or professional services environments.
• Proven track record of driving measurable business outcomes through data-driven strategies.
• Demonstrated success in engaging and influencing C-suite and senior executive stakeholders.
• Strong analytical orientation with the ability to synthesize data into strategic insights.
• Experience leading cross-functional teams and influencing without direct authority.
• Ability to think strategically, operate at the enterprise level, and execute with discipline.
• Demonstrated advanced negotiation, influence, and executive communication skills.

Nice To Haves

• Advanced degree (MBA or related field).
• Deep experience with analytics platforms, data products, or insight-driven solutions.
• Familiarity working with healthcare or pharmacy data and the associated governance requirements.
• Formal training in strategic account planning or enterprise account management methodologies.

Responsibilities

• Enterprise Account Partnership: Own a focused portfolio of 1–5 highly strategic enterprise accounts with multi-year agreements and complex governance structures. Operate at both the enterprise and solution level to establish long-term account strategy, value realization, and growth. Serve as the single point of accountability for overall account performance, outcomes, and executive alignment. Manage relationships within complex, matrixed client organizations, engaging senior leaders across strategy, analytics, operations, and finance.
• Cross-Functional Collaboration & Leadership: Act as a bridge across internal teams - including Sales, Product, Data & Analytics, Finance, Legal, Operations, Implementation, and Customer Support - to align solutions to client objectives. Lead complex, post-sale initiatives such as analytics deployments, new capability launches, and large-scale solution rollouts with strong governance and accountability. Proactively identify internal process gaps or data limitations that could impact client outcomes and drive continuous improvement. Partners effectively with analytics teams to ensure insights are relevant, credible, and outcome focused.
• Analytical & Financial Excellence: Lead a data-driven account management strategy, working closely with Surescripts’ Data & Analytics teams to interpret customer data, usage metrics, benchmarks, and outcome KPIs that inform decisions and drive measurable client impact. Individually and with the help of data professionals, translate complex analytics into clear, executive-ready insights and narratives that demonstrate measurable business impact (e.g., revenue growth, efficiency gains, improved client outcomes). Show strong financial acumen, comfortable discussing ROI, cost-benefit analyses, and economic justifications for solutions with client procurement and finance leaders. Rigorously quantify the impact of Surescripts’ partnership in terms that resonate with executive stakeholders, meeting the highest standards of evidence and business value. Ensures data is translated into clear recommendations that drive measurable results.
• Account Planning, Measurement & Forecasting: Develop and maintain enterprise-grade account plans outlining strategic objectives, multi-year roadmaps, stakeholder alignment, revenue projections, risks, and mitigation strategies. Establish clear success measures and dashboards to track value realization, adoption, and outcomes over time. Maintain strong forecasting and CRM discipline, providing accurate visibility into account health, renewals, and growth opportunities. Ensure continuous renewal readiness through proactive measurement of delivered value and stakeholder sentiment.
• Consultative Client Engagement: Engage credibly with client executives on strategy, performance, and future-state planning. Lead consultative, insight-driven conversations that move beyond features to address enterprise-wide business challenges. Use segmentation, benchmarking, and comparative analytics to help clients understand performance relative to peers and industry standards. Identify and pursue whitespace opportunities by uncovering unmet needs, new use cases, and expansion opportunities grounded in data and insights.
• Industry and Market Awareness: Proactively monitors external market trends, competitive dynamics, and emerging analytics practices. Connects market insights to client strategy and internal solution development.

Benefits

• Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed .
• comprehensive healthcare (including infertility coverage)
• generous paid time off including paid childbirth and parental leave and mental health days
• pet insurance
• 401(k) with company match and immediate vesting

What This Job Offers

• Job Type: Full-time
• Career Level: Senior