CRL/Senior Principal - Business Consulting

Infosys•San Francisco, CA

3d•Onsite

About The Position

Infosys Consulting is seeking a Senior Principal Consultant with Consumer Tech background in the Consumer Products, Retail and Logistics sectors. Infosys Consulting’s Consumer Goods, Retail and Logistics vertical is a community of business strategists, innovators, process engineers and technology leaders who partner with our clients to deliver large scale business and IT/digital transformations. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.

Requirements

Bachelor’s Degree
Business strategy and technology consulting experience within the Consumer Products, Retail and/or Logistics sector at large consulting firms
Business value creation to support client initiatives.
Knowledge/experience with Digital Business Transformation, CX/Commerce Strategy, Retail/CPG Operations and/or Supply Chain Management
11 years of management consulting experience within the Consumer Products, Retail and/or Logistics sectors, with strong sales/relationship management/account management experience
Large transformation program management in complex environments
Executive presence and clear communication skills, both written and spoken
Ability to travel extensively.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.

Nice To Haves

M.B.A or equivalent advanced degree
11 + years of management consulting experience within the Consumer Products, Retail and/or Logistics sectors, with strong sales/relationship management/account management experience
Demonstrate proven success with Fortune 50 global Consumer Products, Retail and Logistics clients

Responsibilities

Bring deep expertise across Consumer Tech segments such as: Digital-native brands and platforms, Consumer electronics and connected devices, Omnichannel commerce and D2C models, Subscription and ecosystem-based business models.
Advise clients on: Product innovation and go-to-market strategies, Digital commerce and customer experience transformation, Platform/data monetization and ecosystem partnerships, Supply chain agility and fulfillment transformation.
Build and foster professional relationships with senior and C-level client executives. Should be well acquainted with client`s business situation, able to speak on behalf of the client`s best interests and countering views of the client executives, if necessary.
Create/identify multi-million-dollar opportunities within existing and new clients using visionary industry knowledge, intellectual capital, background in potential problem areas, knowledge of upcoming regulatory and market changes, and Infosys services offerings.
Provide intellectual leadership and active participation for the portfolio of projects, review the progress periodically with the team and client, and appropriately intervene in critical situations.
Lead and guide the program team to address critical issues to ensure that the client realizes the business value articulated at the time of the deal closure. Must be active in the details of the program and have a positive impact on the outcome.
Provide support and guidance for the engagement leads, resolve issues escalated to finalize and conclude the engagement.
Lead teams to prepare large proposals and program plans, facilitate Infosys differentiators (specific consulting frameworks, solution, intellectual property, etc.), articulate the value proposition, create and fine tune the financials and lead proposal presentations to create a compelling proposition for the client to engage Infosys.
Analyze the probability of winning the deal & the criticality of the deal for Infosys, as well as appropriately prepare for negotiations on terms and conditions of the engagement with the client.
Obtain confirmation and approval from all internal stakeholders to ensure timely and smooth closure of the deal.
Demonstrate the ability to attract, develop, and retain top 10% consulting talent to build the next generation of Infosys Consulting leaders.
Plan headcount distribution, identify upcoming skill needs and potential sourcing pools.
Interview candidates and influence a favorable perception of Infosys as an employer and decide on offer details to ensure that the practice has the appropriate skills required.
Determine and implement strategy for the practice - where and how to compete and ensure operational discipline to enable practice growth.
Prepare account plans, estimate sales potential, identify key clients and internal collaboration opportunities.
Author or contribute to articles and Intellectual Capital that advance the quality of client service and oversee practice level knowledge management activities to lead and propagate a knowledge management culture within management consulting services.