Senior Pricing Manager

ServiceNowSanta Clara, CA
$155,400 - $272,000Hybrid

About The Position

As a Senior Product Pricing Strategy Manager, you will lead and advise on strategic Pricing and Packaging recommendations to drive growth for ServiceNow's portfolio. Lead the pricing and monetization strategy across AI and other offerings, and use relevant analytical techniques to segment the market and make packaging recommendations. Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to strategic roadmap. Conduct periodic reviews of price realization, tracking KPIs, and drive recommendations to improve revenue and implement continuous pricing optimization plans. Assist in identifying new business and growth opportunities to create incremental growth, including new pricing models, pricing promotions, and go to market approaches. Own and manage key senior stakeholders and drive alignment on pricing and packaging changes.

Requirements

  • 7+ years of experience in enterprise technology industry across pricing, sales strategy, business operations and/or product strategy.
  • 4+ Years of Pricing Strategy, GTM or Business Strategy experience in a technology or consulting firm.
  • SaaS business knowledge with the ability to understand and model the tradeoffs of pricing and monetization decisions.
  • A framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data.
  • Expertise in designing pricing or marketing surveys such as conjoint analyses, A/B testing or equivalent
  • Deep understanding of your target users and are adept at understanding their problems and arriving at elegant solutions to those problems.
  • An effective communicator and are highly effective in securing buy-in on pricing/monetization strategies from executives and leaders across the business

Nice To Haves

  • Background in AI a plus

Responsibilities

  • Lead the pricing and monetization strategy across AI and other offerings, and use relevant analytical techniques to segment the market and make packaging recommendations
  • Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to strategic roadmap
  • Conduct periodic reviews of price realization, tracking KPIs, and drive recommendations to improve revenue and implement continuous pricing optimization plans
  • Assist in identifying new business and growth opportunities to create incremental growth, including new pricing models, pricing promotions, and go to market approaches
  • Own and manage key senior stakeholders and drive alignment on pricing and packaging changes

Benefits

  • health plans
  • flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP
  • matching donations
  • a flexible time away plan
  • family leave programs
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